Job Description:
- Make environmental preservation and safety a priority.
- For the installation, modifications, upgrades, and operational maintenance of vessels, create and maintain documentation.
- Collaborate with the applications, team lead, and IT support team to build system configurations based on requirements, guaranteeing the technical coherence of the IT solutions from beginning to end.
- Oversee the migration or upgrade of current systems or applications, and successfully manage the implementation and operational support of projects to ensure that SLAs are met or exceeded.
- Examine the system's design, testing, root cause analysis, and solution analysis; provide recommendations as needed.
- Diagnose issues, put preventative and remedial measures into place, and instruct the IT support staff on multi-tiered application designs utilising a range of technologies.
- Oversees and provides support for the data center's infrastructure, which includes storage and backup systems for HPE Nimble, Veeam, and Azure Site Recovery as well as VMWare and HyperV.
- Take part in maintenance and support tasks like vulnerability management, incident response, and troubleshooting.
- Maintains and watches over Active Directory and its constituent parts, such as backups, OUs, Group policies, DNS, DHCP, MDT, and WDS.
- Extensive knowledge of middleware standards and best practices for constructing a durable and hardened environment.
- Maintain, keep an eye on, and assist the IT support staff with cybersecurity, best practices for security, and backup options.
- Oversee and oversee the purchase request for IT hardware, and be in charge of the handover and takeover procedures for the vessel.
- Joins the on-call support team and offers weekend and after-hours service.
- Achieves the monthly KPIs for ongoing projects, communication efforts, and vessel ticketing.
Requirements:
- IT or computer science bachelor's degree, or equivalent
- At least five years of experience deploying IT systems
- Understanding of Microsoft Office 365, MS Windows server, Windows 11, Active Directory, firewalls, network switches, UPS, antivirus software, storage/backup, and replication systems, as well as certifications is a plus.
- An additional benefit would be expertise managing a data centre and familiarity with Python and PowerShell programming.
- Knowledgeable about thin client environments and Hyper-V
- Construct servers using best practices and company standards.
- Familiarity with data cabling, cloud computing, communication systems, Wi-Fi infrastructure, and communication
- Proactive, energetic, responsible self-starter with a strong focus on customers and the ability to multitask
- The capacity to set priorities and adhere to deadlines
- Effective communication skills, verbal, non-verbal and written; ability to communicate with team members at all levels of the organizations
- Able to adapt to a wide range of job environments
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