IT Support Specialist and Systems Administrator
The Opportunity:
- Provides in-depth support and leads problem solving and implementation efforts for specific technology products or applications.
- Applies specific functional and working general industry knowledge.
- Develops or contributes to solutions to a variety of problems of moderate scope and complexity.
- Works independently with some guidance.
- May review or guide activities of more junior employees.
You Have:
- 4+ years of experience supporting secure environments such as the DoD
- 4+ years of experience providing Tier I, II, and III support for Windows‑based systems
- Experience supporting Windows and Linux environments in a production setting
- Experience creating and deploying desktop operating system images and working with Microsoft Azure
- Experience with basic administration of Cisco VTC or VoIP systems
- Experience updating and managing antivirus and anti‑malware products
- Knowledge of LAN technologies, including Layer 2 switching and Layer 3 routing
- TS/SCI clearance
- Bachelor's degree
- CompTIA Security+ Certification
Nice If You Have:
- Experience with AWS services or hybrid cloud environments
- Experience with Windows Server 2012 and 2016, Windows 11, Windows 365, and basic exchange administration
- Experience with analytics platforms such as Power BI and Tableau
- Experience supporting or integrating System Applications and Products (SAP) systems
- Ability to automate tasks and support system administration through scripting
- Microsoft Certified Solutions Expert (MCSE), Azure Administrator, Cisco Certified Network Associate (CCNA), or Cisco Certified Network Professional (CCNP) Certification
Clearance:
- Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; TS/SCI clearance is required.
Compensation
- At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being.
- Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care.
- Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values.
- Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen’s benefit programs.
- Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits.
- We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.
- Salary at Booz Allen is determined by various factors, including but not limited to location, the individual’s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements.
- The projected compensation range for this position is $52,900.00 to $108,000.00 (annualized USD).
- The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen’s total compensation package for employees.
- This posting will close within 90 days from the Posting Date.
Identity Statement
- As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud.
- You are expected to be on camera during interviews and assessments.
- We reserve the right to take your picture to verify your identity and prevent fraud.
Candidate AI Usage Policy
- AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools.
- However, we want to ensure a fair candidate process based on your own skills and knowledge.
- As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided.
Work Model
- Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually.
- To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.
Remote
- If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.
Hybrid
- If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role.
- You may also be required to work from or visit a customer facility.
Onsite
- If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.
Commitment to Non-Discrimination
- All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.