Job Description:
• Provide day-to-day support and optimization of Epic Inpatient clinical applications, including system builds, upgrades, and enhancements
• Analyze inpatient clinical and operational workflows to identify optimization opportunities and improve patient care outcomes
• Partner with clinicians, nursing leadership, and operational teams to gather requirements and translate clinical needs into Epic Inpatient solutions
• Perform and document workflow assessments to determine functional and clinical requirements
• Develop and execute system test plans for upgrades and enhancements; document test results and outcomes
• Manage problem, incident, and change management processes
• Provide daily on-call support for inpatient application-related issues
• Communicate system issues, enhancements, and workflow changes to clinical and operational stakeholders
• Evaluate software releases and new products and recommend process improvements and expense reductions
• Oversee smaller projects or project components and coordinate implementation planning around software releases
Requirements:
• 3+ years of experience supporting Epic Inpatient applications in a healthcare environment
• 3+ years of relevant Epic Inpatient experience with a Bachelor’s degree, or 5+ years without a Bachelor’s degree
• Certification in Epic Inpatient Clinical Documentation or Epic Inpatient Clinical Orders required
• Strong understanding of inpatient clinical workflows, including nursing, provider documentation, orders, and patient care processes
• Experience in hospital and patient settings
• Experience with Epic Inpatient builds, enhancements, and workflow optimization
• Demonstrated experience with system testing, validation, and documentation
• Clinical decision support experience is a plus
• Bachelor’s degree in Healthcare, Nursing, Clinical Informatics, Information Technology, or a related field preferred
• Ability to provide daily on-call support as required
Benefits:
• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down – $10,000
• Pet Insurance
• Legal Resources Plan
• Annual discretionary bonus subject to established system and employee eligibility criteria
• Remote work arrangement