WE ARE CHANGING FINANCE TO FINANCE CHANGE!
At Climate First Bank, we’re redefining what banking can be. As a Florida
Benefit Corporation and FDIC-insured commercial bank, we offer a full suite of
personal and business services—including solar, residential, commercial, ESOP
Banking, Structured Finance and SBA loans—all designed to power a better future.
We’re proud to be a Certified B Corporation, a member of 1% for the Planet, and
part of the Global Alliance for Banking on Values (GABV), reflecting our deep
commitment to sustainability, transparency, and ethical banking.
With branches in St. Petersburg, Winter Park, Mount Dora, and a growing digital
presence, we’re proving that banking can be a force for good. We don’t just
support environmental and social causes—we’re built on them.
Under our Holding Company, Climate First Bancorp, we are also powered by
OneEthos. OneEthos operates at the intersection of fintech and traditional
banking to expand access to inclusive, values-driven financial services.
Regulated by the Federal Reserve Bank, it equips Community Banks, Credit Unions,
CDFIs, and Green Banks with ethical lending tools—especially in climate finance
and solar lending.
JOIN THE MOVEMENT
We’re seeking driven, mission-aligned individuals ready to make an impact. If
you’re passionate about sustainability, thrive in a fast-paced, results driven
environment, and want to be part of something bigger, you will feel right at
home.
Our team is one of goal-setters, go-getters, problem solvers, thought leaders,
and changemakers. We celebrate wins, tackle challenges head-on, and push
boundaries. Fueled by purpose, we thrive where perseverance and passion turn
ambitious goals into reality.
THRIVE AT CLIMATE FIRST BANK
At Climate First Bank, we’re investing in your future. We offer a comprehensive,
people-first benefits package that supports your health, finances, and work-life
balance. Please note that benefit eligibility varies by employment status and
that benefits for part-time employees may differ from those listed below.
Compensation — In addition to the base salary, this position may be eligible for
an annual bonus, incentives and equity. Actual compensation is based on industry
salary ranges, internal salary structures, experience, skills and other
job-related factors.
Health Coverage — 100% employer-paid for employees; employer contribution for
dependents by Us
Medical, Dental & Vision Insurance
Health Savings Account (HSA)
Free Telemedicine access via Teladoc
Financial Wellness & Wealth Building
401(k) with 6% Employer Match — No Vesting Period.
Employee Stock Options
Exclusive Employee Banking Perks
0% Financing for Employee Solar Loans
Employee Only Mortgage Product with exclusive interest rates and terms.
0% Financing for Eligible Electric Vehicles (EVs)
Referral Incentives
Generous Paid Time Off
2–4 Weeks of Vacation based on officer level plus additional tenure-based
time.
64 Hours of Paid Sick Time for all full-time employees.
Protection & Peace of Mind
Company-Paid Life Insurance
Short- & Long-Term Disability Insurance
Voluntary Life, Accident & Critical Illness Coverage
Employee Assistance Program (EAP) with free counseling, legal, and financial
services.
What to expect as the IT Specialist:
As the IT Specialist, you’ll be responsible for handling incoming support
requests from staff and executives with exceptional customer service and
efficiency. Support will include access
management, troubleshooting software and hardware as well as initial and ongoing
training
for all employees of the Bank.
What You’ll Contribute in This Role:
Respond to tech support requests via email, online video calls or chats, over
the phone, or in person.
Inform users about IT products and services, updates, service interruptions
and other IT related communications.
Provide immediate and high-quality support to high-level executives,
including the CEO and President.
Provide step-by-step troubleshooting for hardware, software, and network with
professionalism, efficiency and a resolution focused mindset.
Follow up with users to ensure excellent service. Communicate user feedback
to the appropriate internal team members if needed.
Monitor and patch systems to ensure they are up to date in collaboration with
security personnel at Climate First Bank.
Assist IT Administrators and Engineers in keeping the company systems secure
and up to date.
Champion Our Mission, Protect What Matters
Embody a commitment to environmental, social, economic, and racial justice.
Apply curiosity and interest in our core values and pursue education related
to sustainability practices.
Be willing to pursue and demonstrate an understanding of established Bank
policies, procedures, and regulations.
Recognize the importance of protecting the organization and our customers.
Question suspicious activity and stay in close collaboration with our
Compliance department to ensure proper investigation and processing of
potentially fraudulent activity.
Stay informed on legal context and regulatory requirements and prioritize
completing all web-based compliance and IT training.
What You’ll Leverage in this Role:
Education and Experience requirements
Completed or in-progress bachelor’s degree, or serious intentions of pursuing
a bachelor’s degree during the tenure of this position
Experience as an IT technician or in a similar customer support-related role
Entrepreneurial Self-Starter Mentality - You take charge of your work product
and take pride in delivering consistently great and measurable results. You seek
operational efficiencies and are an analytical thinker with a strong focus on
resourceful and independent problem solving. A high-pace and high-expectation
environment excites you and you can’t wait to push yourself to new professional
heights in a company that rewards high performance.
Organization & Efficiency- You manage your time like a pro and stay focused
under pressure. You love a good system but also adapt to changing routines.
You’re a master note-taker and checklist fanatic and stay on top of things with
ease and consistency.
Master Communicator - Whether it’s in-person, on camera, phone, or chat — you
communicate with confidence, precision, and professionalism. You listen deeply
and respond thoughtfully and are able to engage efficiently and tactfully with
stakeholders at all levels of the organization. Additionally, you masterfully
build relationships and provide stellar customer service through friendliness,
patience, resourcefulness and the ability to break down technological processes
and deliver clear, step-by-step instructions.
Tech-Forward and Analytical Thinking - You learn new tools quickly, are excited
by innovation and leverage technology to optimize your work product. You also
have comprehensive knowledge of computer systems and experience in
troubleshooting hardware and software.
Commitment to Being a Team Player - You lift others up, share ideas, and bring
positive energy to everything you do. You know what it takes to operate as a
part of a larger team and cherish opportunities to contribute to the big
picture. You’re dependable, communicate clearly and always happy to lend a hand
where needed. You also welcome constructive feedback and are eager to support
the overall growth and development of the department.
How We Work Together at Climate First Bank
At Climate First Bank, we believe that how we work is just as important as what
we do. Every team member is expected to deliver high-quality results on
time—whether independently or in collaboration with others. You’ll be part of a
collaborative, mission-driven team where professionalism, excellence, and
high-performance are key to our collective success.
You’ll also be expected to stay informed and compliant with all regulatory
policies, including BSA, AML, CIP, and OFAC. These aren’t just checkboxes —
they’re essential to maintaining the trust and integrity that define our bank.
What to Expect in Your Work Environment:
Remote role within the United States; Eastern Standard Hours.
Occasional U.S. travel for company events or leadership sessions.
Tobacco-Free employer. All employees must affirm to be non-smokers or affirm
commitment to cessation within 90-days of offer acceptance.
Direct Deposit is only available to a Climate First Bank account. Alternative
paper checks are available. Employees are encouraged to maintain their
household banking relationship with the Bank.
Sustained standing and sitting, frequent communication (speaking and
listening) and use of PC, including typing or sustained attention to monitor,
occasional lifting up to 20 lbs.
Pay Transparency
The base pay for this role starts at $59,700 and is commensurate based on
experience required in the role.
EQUAL OPPORTUNITY STATEMENT:
AT CLIMATE FIRST BANK WE TRULY BELIEVE THAT OUR PEOPLE ARE OUR STRENGTH AND THE
DIVERSE TALENTS THEY BRING TO OUR WORKFORCE ARE DIRECTLY LINKED TO OUR SUCCESS.
DIVERSITY AND INCLUSION ARE AT THE CORE OF OUR VALUES AND MISSION. WE DO NOT
DISCRIMINATE ON THE BASIS OF ANY PROTECTED ATTRIBUTE, INCLUDING RACE, RELIGION,
COLOR, NATIONAL ORIGIN, GENDER, SEXUAL ORIENTATION, GENDER IDENTITY, GENDER
EXPRESSION, AGE, MARITAL OR VETERAN STATUS, PREGNANCY OR DISABILITY, OR ANY
OTHER BASIS PROTECTED UNDER APPLICABLE LAW. IN ACCORDANCE WITH APPLICABLE LAW,
WE MAKE REASONABLE ACCOMMODATIONS FOR APPLICANTS' AND EMPLOYEES' RELIGIOUS
PRACTICES AND BELIEFS, AS WELL AS ANY MENTAL HEALTH OR PHYSICAL DISABILITY
NEEDS.
EQUAL OPPORTUNITY EMPLOYER/DISABILITY/VETERANS
E-VERIFY STATEMENT: THIS EMPLOYER PARTICIPATES IN E-VERIFY AND WILL PROVIDE THE
FEDERAL GOVERNMENT WITH YOUR FORM I-9 INFORMATION TO CONFIRM THAT YOU ARE
AUTHORIZED TO WORK IN THE U.S. IF E-VERIFY CANNOT CONFIRM THAT YOU ARE
AUTHORIZED TO WORK, THIS EMPLOYER IS REQUIRED TO GIVE YOU WRITTEN INSTRUCTIONS
AND AN OPPORTUNITY TO CONTACT DEPARTMENT OF HOMELAND SECURITY (DHS) OR SOCIAL
SECURITY ADMINISTRATION (SSA) SO YOU CAN BEGIN TO RESOLVE THE ISSUE BEFORE THE
EMPLOYER CAN TAKE ANY ACTION AGAINST YOU, INCLUDING TERMINATING YOUR EMPLOYMENT.
EMPLOYERS CAN ONLY USE E-VERIFY ONCE YOU HAVE ACCEPTED A JOB OFFER AND COMPLETED
THE FORM I-9