Job Description:
• Participate in formulating system scope and objectives relative to company requirements
• Participate in meetings, presentations, visioning sessions, planning sessions, implementation activities, and system-wide support functions
• Define, design, and modify specifications and processes for complex information systems
• Establish system documentation standards and quality assurance methodologies
• Participate in cross-functional teams and/or lead regional or enterprise-wide projects implementing system changes
• Conduct stakeholder meetings and upload documents to SharePoint or Teams
• Identify, investigate, track, and resolve project, system, or application errors
• Represent assigned areas on system implementation, policy, practice change, and process redesign teams
• Lead or support implementation, maintenance, testing, and functional design
• Build complex reports, data repositories, and presentation materials
• Create data definitions, validate and retrieve data, merge data from multiple sources, review technical documentation, configure reports, and create training materials
• Analyze and report on customer needs and research new developments and uses of systems and applications
• Provide consultation on industry, standards, and regulatory/compliance issues
• Design end-user training and curriculum, and monitor rollout and ongoing user training
• Track key performance indicators and implement success measurements
• Design and administer application and end-user documentation standards and policies
• Troubleshoot moderately complex issues and escalate as needed
Requirements:
• Bachelor’s degree in Statistics, Epidemiology, Computer Sciences, Process Engineering, Business, Healthcare, Information Systems or related field
• Two to four years of experience or equivalent in reporting and/or analytics in clinical, financial, insurance, utilization, patient satisfaction, supply chain, HR, clinical application configuration, or related field
• Significant knowledge of cross-functional departments
• Strong project management skills
• Ability to work independently and manage large, multiple projects and complex reports while organizing priorities
• Excellent communication, interpersonal, and critical thinking skills
• Strong technical skills, including SQL/ANSI SQL, SAS, Tableau, Excel, and clinical software applications as appropriate
• Experience with system implementation and project management preferred
• Experience with specialized applications in related areas preferred
• Experience with Cerner, NextGen, Centricity, TSI, Quality Advisor, SAS or SSRS, including advanced integrated or independent report-writing applications, preferred
• Additional related education and/or experience preferred
Benefits:
• Health and financial security options
• Variety of benefit plans for employees and families
• Total Rewards package