The Project Manager will be responsible for the end-to-end planning, execution, and delivery of medium to large-scale healthcare IT process optimization initiatives, ensuring alignment with strategic business goals. The ideal candidate will have experience working in onshore/offshore delivery models for a US company and demonstrate strong cross-cultural communication and collaboration skills.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Manage a portfolio of IT projects and process optimization initiatives from initiation through delivery, ensuring adherence to scope, schedule, and budget.
- Collaborate with onshore leadership and cross-functional teams to define project objectives, deliverables, and success criteria.
- Coordinate offshore project teams, aligning resources and tasks to meet project milestones.
- Facilitate regular status meetings, risk assessments, and stakeholder updates.
- Utilize project management tools such as Smartsheet, Domo, and Microsoft Teams to track progress and report metrics.
- Document and standardize optimized processes for scalability and sustainability.
- Support change management efforts to ensure adoption of new processes.
- Develop clear and engaging communications to support project milestones and change initiatives.
- Create training materials and deliver training sessions to ensure successful implementation of new processes.
- Develop and design compelling PowerPoint presentations for executive and stakeholder engagement.
- Utilize Microsoft Excel for data analysis, reporting, and project tracking.
- Ensure compliance with enterprise project management standards and methodologies.
- Support process improvement initiatives and contribute to the development of best practices.
PREFERRED EDUCATION AND EXPERIENCE
- Bachelors degree in Business Administration, Information Technology, or a related field.
- 8+ years of experience managing complex, cross-functional healthcare IT projects.
- Proven experience in onshore/offshore delivery environments.
- Experience in supporting US companies providing healthcare, healthcare IT or enterprise solutions is strongly preferred.
- Strong organizational, analytical, and problem-solving skills.
- Excellent communication and stakeholder management abilities.
- Proficiency in project management tools and Microsoft Office Suite.
- PMP certification or equivalent is preferred.
- Strong skills in developing compelling PowerPoint presentation content for diverse audiences, including senior leadership.
- Proficient in Microsoft Excel for data analysis, reporting, and project tracking,
QUALIFICATIONS
- Ability to manage competing priorities in a time-sensitive environment
- Demonstrated ability to influence leaders, employees, and teams to work toward deploying a different future state
- Proactive problem-solving skills and ability to identify yellow and red flags quickly
- Exhibit excellent oral and written communication skills.
- Detail-oriented, yet able to look at a wide array of choices and identify what truly matters.
- Strong relationship-building skills.
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Language Skills
- Ability to read, analyze, and interpret complex documents and instructions.
- Ability to respond effectively to sensitive inquiries or complaints.
- Ability to clearly explain instructions in both written and oral media.
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Mathematical Skills
- Basic mathematical ability, including addition, subtraction, multiplication, and division.
- Use of MS Excel to aid in mathematical work.
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Reasoning Ability
- Ability to read instructional bulletins and/or participate in training sessions and then translate information provided into day-to-day work duties.
- Must be able to make sound decisions to support employees and consumers in a calm and timely manner.
- Must be able to interact with employees, outside agencies, external sources, and internal departments on a daily basis in a way that supports the companys mission and enhances the delivery and quality of services.
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