Job brief
People First Consult (PFC) is recruiting an IT Officer on behalf of a confidential client in the automotive sector. The successful candidate will provide technical support, maintain IT equipment and systems, and ensure employees have the technology and resources needed to perform their duties effectively.
About the Company
Our client is a multi-billion-dollar international business group operating across 10 sectors, 87 companies, and 80+ countries, with over 35,000 employees globally. The Group is expanding into Ethiopia's automotive sector.
Responsibilities
- Provide technical support to employees and troubleshoot hardware, software, and network issues.
- Install, configure, and maintain computers, printers, software, and other IT equipment.
- Set up user accounts, email addresses, and access permissions.
- Monitor internet connectivity and ensure the proper functioning of IT systems.
- Maintain IT equipment and keep records of assigned devices and accessories.
- Assist with data backups, system updates, and basic cybersecurity practices.
- Support employees with IT-related questions and technical challenges.
- Coordinate IT equipment repairs and communicate with external service providers when necessary.
- Perform other IT-related duties as assigned by management.
Requirements
- Bachelor's degree in Information Technology, Computer Science, or a related field.
- Basic knowledge of computer hardware, software, networking, and troubleshooting.
- Familiarity with Microsoft Office and common workplace applications.
- Good problem-solving and communication skills.
- Ability to work independently and support multiple employees.
- Strong organizational skills and attention to detail.
Key Competencies
- Technical troubleshooting
- Communication and teamwork
- Problem-solving
- Time management
- Attention to detail
- Willingness to learn and adapt
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