Job Description
We Deliver the Goods:
Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much more
Growth opportunities performing essential work to support America’s food distribution system
Safe and inclusive working environment, including culture of rewards, recognition, and respect
Hybrid or Remote work opportunities available
Position Summary
The IT Manager, Warehouse Operations owns Technology relationships, priorities, and outcomes for Warehouse and Field Operations across all Vistar locations. This role serves as the primary IT relationship owner for Operating Company (OpCo, aka distribution center) Managers, Directors, and Presidents, and is accountable for aligning technology priorities, financial constraints, and enterprise standards.
The IT Manager, Warehouse Operations owns day‑to‑day operational stability, support effectiveness, financial accountability, and prioritization across all warehouse and operations systems, while also directing development, enhancement, and deployment efforts. This IT Manager acts as the escalation point for complex operational issues and partners closely with Field Services, Infrastructure, Development teams, and senior IT leadership to ensure consistent execution and outcomes.
Responsibilities include but are not limited to:
OpCo Relationship Ownership & Prioritization
Serve as the primary IT relationship owner for OpCo Warehouse/Operations leadership and the trusted point of contact for Operations technology needs, risks, and decisions
Own intake, prioritization, and trade‑off decisions across all Warehouse/Operations technology initiatives
Balance OpCo priorities with enterprise standards, delivery capacity, financial constraints, and operational risk
Operational Support, Stability & Escalation
Own end‑to‑end support for Warehouse/Operations systems, including incident management, problem management, and change control
Ensure 24/7 support readiness, clear escalation paths, and effective communication
Partner closely with Corporate, Field and peer leaders to ensure aligned ownership and resolution
Financial & Vendor Accountability
Own financial accountability for Warehouse/Operations technology, including budgets, forecasts, vendor spend, and invoices
Manage vendor relationships, performance, contracts, and delivery commitments
Ensure spending aligns with business priorities, delivery plans, and operational value
Delivery, Development & Deployment Leadership
Direct development, enhancement, and deployment efforts across Warehouse/Operations platforms while enforcing standards and driving continuous improvement
Lead daily scrum, sprint planning, execution, and retrospectives
Ensure predictable delivery of enhancements, fixes, and new capabilities aligned to OpCo priorities
Technical Scope / Platform Focus
HighJump Warehouse Management System (WMS) - Primary
Microsoft SQL Server / T-SQL backend development
ERP (Gemini), Route Management (Roadnet, PeopleNet/Trimble), Carrier and Shipping systems (FedEx Flagship), Barcoding and RF, Cartonization (Blackbox), and EDI (Sterling, Boomi).
Agile delivery methodologies and DevOps support models (Jira/Confluence)
Required Qualifications
Bachelor’s degree in Computer Science/closely related field, or equivalent experience
5+ years experience managing IT delivery
Demonstrated experience leading Agile software delivery teams
Experience managing project financials, vendors, and contracts
Strong communication, prioritization, and stakeholder management skills
Compensation
$110,000 - $120,000 base salary + 30% annual incentive potential