Database Administration & Support
- Administer, monitor, and maintain Snowflake, PostgreSQL, Microsoft SQL Server, and MySQL environments hosted on multi cloud environment such as Azure and AWS.
- Ensure database availability, reliability, performance, scalability, and data integrity across development, test, and production environments.
- Perform database installations, configuration, upgrades, patching, migrations, and version of lifecycle management.
- Manage backup, restore, disaster recovery, replication, high availability, and business continuity processes.
- Manage Snowflake accounts, warehouses, databases, schemas, users, roles, and permissions.
- Implement role-based access control, network policies, authentication standards, and security best practices.
- Support data ingestion, transformation, sharing, and integration processes.
Performance, Monitoring & Automation
- Monitor performance, optimize workloads and resource utilization, and support cost governance.
- Tune SQL queries, indexes, execution plans, warehouses, and database configurations.
- Automate recurring administration tasks and continuously improve operational processes.
Security, Compliance & Governance
- Implement least-privilege access, encryption, authentication, authorization, and privileged-access controls.
- Support access reviews, security audits, compliance assessments, vulnerability remediation, and evidence collection.
- Maintain database standards, architecture documentation, runbooks, SOPs, and disaster recovery procedures.
- Participate in change management, release management, and incident management processes.
Cloud & Data Platform Support
- Support cloud database services and related infrastructure across Microsoft Azure and AWS.
- Partner with data engineering teams on Databricks connectivity, platform dependencies, and operational support.
- Assist with integrations among databases, applications, ETL/ELT solutions, cloud services, and analytics platforms.
- Understand, maintain, and align database services with enterprise architecture, security, reliability, and cost-management standards.
Collaboration & Operational Support
- Provide Level 2 and Level 3 database support and perform troubleshooting for complex incidents.
- Participate in on-call support and critical incident response when required.
- Collaborate with infrastructure, cybersecurity, application, cloud, and data engineering teams across regions.
- Communicate risks, root causes, remediation plans, and service improvements clearly to technical and business stakeholders.
Required Qualifications
- Bachelor's degree in Computer Science, Information Technology, Engineering, or a related discipline, or equivalent practical experience.
- 5+ years of hands-on database administration experience in enterprise environments.
- Strong administration experience with Snowflake, PostgreSQL, Microsoft SQL Server and MySQL databases.
- Strong SQL scripting, query optimization, performance tuning, troubleshooting, and capacity-planning skills.
- Experience with database backup, recovery, replication, high availability, patching, and migration activities.
- Experience supporting cloud-hosted database environments and applying database security best practices.
- Ability to work independently in a remote environment and consistently align to US Pacific Time business hours.
Preferred Qualifications
- Hands-on exposure to Microsoft Azure services and working knowledge of AWS infrastructure and database services.
- Experience with Databricks, modern data platforms, and ETL/ELT or data-integration solutions.
- Experience with automation and Infrastructure as Code tools such as PowerShell, Python, Terraform, Azure DevOps, or Git.
- Understanding of cybersecurity, identity and access management, audit controls, and regulated environments.
- Relevant certifications in Snowflake, Microsoft Azure, AWS, SQL Server, PostgreSQL, or Databricks.
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