Workster is recruiting for a leading international BPO and IT Solutions provider, seeking a talented IT & Data Solutions Specialist for a 100% Work-from-Home role based in India. The client is at the forefront of delivering scalable technology, business intelligence, and data operations for global partners across diverse industries. This is an exciting opportunity to develop your IT and analytical career with a company focused on digital transformation and continuous innovation.
Key Responsibilities – IT & Data Solutions Support (Remote, India)
- Work collaboratively with cross-functional international teams to deliver seamless IT and data solutions that meet business objectives.
- Diagnose, troubleshoot, and resolve IT incidents related to software, hardware, and network systems—ensuring minimal downtime for stakeholders.
- Design, implement, and maintain secure data pipelines; manage data integration, cleansing, validation, and analysis for actionable business insights.
- Administer user accounts, system access, and data security protocols in compliance with internal policies and regulatory standards.
- Process and respond promptly to end-user queries on IT systems and business data, maintaining a high level of customer service.
- Participate in the development and execution of IT and data projects, including migration, automation, and reporting solutions.
- Generate and present regular reports on system uptime, incident trends, and data integrity metrics to management teams.
- Document technical procedures, workflows, and issue resolutions for knowledge sharing and process improvement.
- Identify opportunities to optimise IT operations and enhance data accuracy, contributing to ongoing process improvements.
Qualifications & Experience – IT & Data Analyst Requirements (India WFH)
- Bachelor’s degree or higher in Computer Science, Information Technology, Data Science, or a related field.
- 1+ year’s experience in an IT support, data analytics, or similar technology-driven support role.
- Demonstrated proficiency with SQL, Excel, and at least one data visualisation tool (e.g., Power BI, Tableau).
- Familiarity with cloud platforms (e.g., AWS, Azure, Google Cloud) and knowledge of basic scripting (Python, Shell, or similar) is preferred.
- Excellent analytical and problem-solving skills, with an ability to work independently and collaboratively.
- Strong communication, documentation, and interpersonal abilities – fluent English required.
- Customer-oriented, proactive attitude with keen attention to detail and data security best practices.
- Highly organised and able to manage multiple priorities in a remote, fast-paced environment.
- Availability to work flexible hours if supporting international stakeholders.
The Offer – Remote IT & Data Solutions Role (India)
- Competitive salary in line with the Indian IT support and data analysis market.
- Full remote working model with work-life flexibility.
- Private health insurance and wellness benefits.
- Continuous learning and career growth opportunities within a high-performing international environment.
- Inclusive, multicultural team culture that welcomes all backgrounds and perspectives.
- Paid training and onboarding, with guidance and resources to boost your career.
- Modern IT equipment provided for your home office setup.
Ready to Join Our IT & Data Solutions Team?
If you are passionate about technology, thrive in remote and dynamic settings, and want to shape the future of IT support and data-driven solutions, we would love to hear from you! Please apply with your up-to-date CV in English.
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