Job Description:
Key Responsibilities
1. Daily Queue Management & Intake
• Review new invoices daily via the SAP and Telecom Expense Management System [TEMS] queues, prioritizing actions based on payment due dates and critical supplier status.
• Monitor email and the ticketing system for disconnection notices, past-due notifications, and rejected invoices, ensuring tickets are updated at least once weekly.
• Identify and action invoices requiring immediate attention, such as those associated with disconnection notices, by escalating to Vendor Managers immediately.
2. Invoice Validation (SAP)
• Perform a rigorous "health check" on invoice details, ensuring the invoice number, vendor name, currency, bank account and PO number match internal records.
• Tax Compliance: Ensure taxes and fees (e.g., GST, PST, USF fees) are separated correctly from PO line items and calculate tax vs. surcharges using internal guidelines.
3. Contract Compliance & Line Item Matching (TEMS)
• Validate invoice line items against contract deliverables in the TEMS
• Ensure the billing start date aligns with the service acceptance date; confirm that services are not being billed past their termination date.
• Update TEMS data by adding billing Circuit IDs (CIDs) and other unique identifiers from the invoice to the corresponding deliverables.
• Usage Validation: Calculate and validate variable usage charges (e.g., Colocation Power, IP Transit) against rate tables and minimum commit thresholds.
4. Issue Resolution
• Dispute Management: Log discrepancies for Special Process vendors into designated issue trackers for Vendor Managers to resolve.
• Ticketing: Initiate tickets for missing invoices, payment failures, funding requests, or master data updates (e.g., vendor name changes).
5. Financial Maintenance
• Conduct "Final PO Health Checks" to identify POs trending to run out of funds or those containing unapplied credit notes.
• Manage the processing of Credit Notes and True-Up invoices, ensuring exchange rates and original invoice references are documented correctly before delegation.
• Track and validate Late Fees; approve valid fees under $1k USD and delegate higher amounts for review.
Required Systems & Tools Proficiency
Ticketing systems for issue reporting and software/process bug tracking.
A Bachelor's degree (finance/accounting/other business discipline preferred)
4-6+ years experience with payment systems in large multinational companies including accounts payable operations, invoicing procedures, payment terms and accounting techniques
Experience with invoice/payment systems like SAP
Excellent oral/written communication, interpersonal, and analytical skills
Experience interacting with multiple levels within a company
Able to work successfully both individually as well as to contribute as a team player
Advanced level spreadsheets and basic data analytics , Google Sheets preferred
Outstanding organizational, prioritization, and multitasking skills
Attention to detail and a sense of urgency
Ability to meet deadlines on a consistent basis
Self starter with ability to accept responsibility for projects and see them through to completion
An understanding of technical concepts related to data center operations and/or network backbone operations preferred
Telecom experience preferred
Ticketing systems for issue reporting and software/process bug tracking preferred
Salary Range
$72,960.00 - $115,200.00 USD (Salary)- Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit.
- Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors.
Astreya offers comprehensive benefits to all Regular, Full-Time Employees,including:
Medical provided through UHC (PPO, HSA, Surest options) / Medical provided through Kaiser (HMO option only) for California employees only
Dental provided through UHC
Nationwide Vision provided by UHC
Flexible Spending Account for Health & Dependent Care
Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific)
Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera
Corporate Wellness Program provided by Goomi Group
Employee Assistance Program
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Wellness Days
401k Plan
Basic and Supplemental Life Insurance
Short Term & Long Term Disability
Critical Illness, Critical Hospital, and Voluntary Accident Insurance
Tuition Reimbursement (available 6 months after start date, capped)
Paid Time Off (accrued and prorated, maximum of 120 hours annually)
Paid Holidays
Any other statutory leaves, paid time, or other ancillary benefits required under state and federal law
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