Description: Summary: The primary purpose of this position is to complete life insurance medical and financial interviews via telephone outbound calls for multiple client companies. Duties and responsibilities: Place outbound calls to contact life insurance applicants. Complete interview with applicant or leave a message for a return call Gather medical, financial, occupational, and avocation histories during interview. Review and edit information collection during the interview for quality assurance purposes. Use the C4 call management system, Dialer, and Avaya Phone System to make telephone calls. log call attempts, document information with orders as necessary and record call results. Learn the specific requirements stipulated by each client company. Respond to the needs and request of clients, staff and management in a professional and expedited manner. Observe all compliance policies and safety policies and procedures as outlines in the Safety Manual or safety matters included in other special trainings. Perform other duties as assigned to meet the business needs or customer requirements. This is not an exhaustive list of all of the duties and responsibilities, but rather a general description of work performed by the position. Education: HS diploma or equivalent Custom Fields: Name: CapEX Value: None Name: Justification for Temp Value: temp to hire Name: Time Zone Value: 9 am - 6 pm central time Monday - Friday, 8 am - 4:30 pm central time Saturday Training is on 10 - 7 shift. rotating Saturday schedule with 1 Saturday every 4 weeks beginning approximately 30 days after completion of training Name: GL Account Value: 551100|Temp Labor: Agency Non-Taxa (Contingent, All but PA and CT Locations) Name: GLBU-SiteCode Value: 02000-IFO:QUEST-800 Nw Chipman Rd Name: State of Credentials/Licenses Required Value: none Name: Is this a hospital site that requires additional credentialing? Value: No Name: Is Covid Vaccination Required? Value: No Name: Is Position Eligible for Remote Work? Value: Yes Name: Line of Business (LOB) Value: 200:Diagnostics Solutions Name: Federal Contract Work in Lab Value: No Name: Reporting Business Unit (RBU) Value: 69008:RA Teleunderwriting