Internal Communications Lead

To lead and deliver the global internal communications strategy, ensuring workers are informed, aligned and connected to mission and strategy.

1. Internal Communication Strategy & Planning         Develop and implement a global internal communications strategy that supports organisational priorities and strategic objectives.

Core activities

• Develop and maintain OM's internal communication strategy.
• Advise leaders and teams on effective communication approaches.
• Support communication planning for major organisational initiatives and projects.
• Promote communication best practices across the organisation.

1. Internal Communication Channels & Content         Ensure effective management of internal communication channels and delivery of timely, relevant and accurate information across OM.

Core activities

• Manage communication distribution through Teams, SharePoint, newsletters and other channels.
• Create, coordinate and publish internal communication content.
• Maintain a global editorial calendar.
• Coordinate content contributions from leaders and ministry teams.
• Ensure communications are clear, accurate, audience-appropriate and aligned to organisational priorities.

1. SharePoint & Knowledge Management         Improve accessibility, discoverability and stewardship of organisational information and resources.

Core activities

• Manage SharePoint communication sites and information hubs.
• Develop communication resources, templates and guidance materials.
• Support organisational knowledge-sharing objectives.
• Promote effective use of Microsoft 365 collaboration tools.
• Improve accessibility and usability of key organisational information.
• Stay up to date with latest MS365 and SharePoint usage trends.

1. Communication Governance, Change & Measurement         Maintain communication standards and continuously improve communication effectiveness across OM.

Core activities

• Establish and maintain internal communication standards and guidelines.
• Lead internal communication planning for organisational change initiatives.
• Monitor internal communication performance and channel effectiveness.
• Analyse metrics and provide recommendations to leadership.
• Support continuous improvement through evaluation and reporting.

Qualifications & Training: Essential: degree or diploma in Communications, Journalism, Marketing, Public Relations or related field. OM internal training as required Desirable: Professional communications certification. Microsoft 365 or SharePoint training.

Experience: Essential: Experience developing and implementing internal communication strategies. Experience producing communication content and managing communication channels. Experience in coordinating multiple stakeholders and projects. Desirable: Experience within a global, multicultural or distributed organisation. Experience in faith-based or non-profit organisations. Experience working effectively across multiple cultures and time zones.

Skills: Essential: Excellent written and verbal communication skills. Strong editorial ability. Project management and planning skills. Stakeholder relationship management. Ability to communicate complex information clearly. Desirable: SharePoint administration. Change communication expertise. Data analysis and communication measurement.

Knowledge: Essential: Internal communication principles and best practices. Microsoft 365 collaboration platforms. Communication planning and governance. Desirable: OM structures, ministries and organisational context. Knowledge management methodologies. Additional language capability an advantage.

Personal Qualities: Essential: Cultural intelligence, integrity, wisdom, resilience, self-leadership, collaboration, initiative and adaptability.

Location: Remote Compatibility

Working hours: 20-24 Hours per week