Responsibilities
The Intake Representative is responsible for verifying detailed benefits and authorizations requirements for a high volume of patients. The position requires attention to detail, the ability to multitask, and a sense of urgency.
Essential Duties and Responsibilities include the following. Other duties and tasks may be assigned.
- Verifying correct patient information, including insurance benefits and authorization requirements for permanent and transient patients.
- Submitting required authorizations timely and following up on determinations when needed.
- Update patient information in a timely manner to avoid delays in billing cycles.
- Contacting the admissions team and/or clinical personnel to obtain missing or incorrect information during initial verification.
- Verifying accuracy of data and updating accounts based off weekly audits.
- Update patient accounts with newly acquired information and notify appropriate personnel if claims require rebilling or require voiding and regenerating.
- Keep up to date on COB rules according to insurance guidelines and requirements.
- Maintaining a professional work relationship with all facility and office staff; develop effective relationships at all levels of the organization.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
Requirements include:
- High school diploma or equivalent.
- Knowledge of various health insurance programs and the medical insurance industry preferred.
- Previous experience verifying detailed insurance benefits and authorization requirements preferred.
- Knowledge of medical terminology and government/private insurer rules and regulations.
- Must have intermediate computer skills, including Microsoft Office (Word, Excel, Outlook); Working knowledge of Internet for business use.
- Requires research and exceptional organization skills to manage a large patient load.
- Ability to work in a fast-paced environment, deadline driven environment
Benefit Details
All Full-Time employees are eligible for the following benefits:
* Medical / Pharmacy
* Dental
* Vision
* Voluntary benefits
* 401k with employer match
* Virtual Care
* Life Insurance
* Voluntary Benefits
* PTO
All Part Time employees are eligible for the following benefits:
* 401k with employer match
* PTO
High school diploma or equivalent; knowledge of health insurance programs and medical terminology; intermediate computer skills including Microsoft Office; research and organization skills; ability to work in fast-paced environment.
Key Responsibilities
- verifying insurance benefits
- submitting authorizations
- updating patient accounts
Skills & Tools
Microsoft Word, Microsoft Excel, Microsoft Outlook, Internet
Job Details
- Category: Healthcare Services - Allied Health
- Seniority: No Prior Experience Required
- Commitment: Full Time
- Workplace: Remote — United States
- Languages: English
Benefits
- 401k matching
- Generous paid time off
- Retirement plan
About U.S. Renal Care, Inc.
A healthcare company providing renal care and dialysis services. — Industry: Healthcare