Make a difference in a growing, innovative mental health organization and centre of excellence in people-centered care. Work with supportive colleagues who are passionate about improving lives and champions for quality and continuous learning.
Hours of work: Monday thru Friday 11am -7pm (Pacific Standard Time)
As an Intake Consultant you will be an integral part of a collaborative team focused on delivering seamless services and programs to our clients and customers. If you are looking for a company that is constantly moving forward in pursuit of successful outcomes, get ready to love it here!
What you’ll be doing:
- Being the first point of contact for clients seeking access to our national continuum of treatment services
- Identifying which of our services is the best fit against the expressed need and articulating the value of our programs in order to convert the interest to an admission
- Collaborating with internal stakeholders (e.g., Clinical, Finance, etc.) to ensure the clients’ needs are addressed and the treatment admission progresses
- Managing leads within sales tracking software
- Setting up clients in financial software, drafting payment agreements and forwarding these to clients, and processing payments
- Participating in team meetings and supporting national sales colleagues as appropriate
- Acting as a Subject Matter Expert for processes and applications re: any proposed enhancements
What we’re looking for:
- Diploma in Business Administration, Psychology, Sociology, or Health-related field
- 2-3 years’ experience in a professional business environment, health-related field
- Excellent verbal and written communication skills
- Strong organizational and time management skills
- Proficiency with Microsoft Office and lead tracking software (Salesforce)
- Ability to work well with others and takes responsibility for actions and decisions
- Embraces new ideas and ways to do things and supports the achievement of sustainable practices
- Detail-oriented individual who works accurately
Homewood Health promotes a fair and competitive compensation model. Pay rates are tailored to reflect differences in operating environments and job requirements. Compensation is influenced by many factors including compensation principles or approach for a role or job function, organizational tenure, experience, qualifications or premium skills, external competitiveness, internal comparability, geography and work performance. Pay range for this position is 44,000 to 50,000 annually .
Why work with us
Homewood Health is Canada’s largest and leading service provider for medically focused, evidence-based treatment of mental health and addiction disorders. Our organizational culture values service excellence, integrity, collaboration and innovation. Our people make a difference!
As an equal opportunity employer, Homewood Health is committed to employment accessibility, diversity, equity and inclusion. For this reason, we encourage applications from members of equity-seeking groups including women, racialized and indigenous communities, persons with disabilities, and persons of all sexual orientations and gender identities/expressions.
Join us at Homewood Health™ and be part of a diverse team helping Canadians live healthier, more productive and fulfilling lives.
This job posting is for an existing vacant position within the organization.
Diploma in business administration, psychology, sociology, or a health-related field; 2–3 years of professional business or health-related experience; strong communication, organization, and time management skills.
Key Responsibilities
- assessing needs
- managing leads
- processing payments
Skills & Tools
Microsoft Office, Salesforce
Job Details
- Category: Healthcare Services - Allied Health
- Seniority: Entry Level
- Commitment: Full Time
- Workplace: Remote — British Columbia, Canada
- Salary: CAD 44,000 – 50,000 / year
- Languages: English
About Homewood Health
A Canadian provider of evidence-based mental health and addiction treatment services. — Industry: Healthcare