Job Description:
• Serve as the primary point of contact for patients and their families regarding insurance coverage
• Obtain and verify required patient and insurance information
• Enter patient and insurance information accurately into the registration system
• Identify the need for pre-authorization information
• Make decisions regarding insurance eligibility using available online systems
• Obtain and document pre-authorization for scheduled patients as appropriate for the procedure
• Obtain pre-authorization guidelines for emergent patients and communicate them to Utilization Management
• Follow up on verification issues in a timely manner
• Communicate obtained information to the appropriate departments
Requirements:
• 2 Year / Associate Degree or Equivalent experience
• 1.5 years of related experience in healthcare
• Must reside in Michigan
• Must be vaccinated or have lab confirmed immunity for Measles, Mumps, Rubella and Varicella
• Must receive a flu vaccine during the flu season in the year hired and annually thereafter, or receive an approved medical or religious exemption
• Ability to obtain and verify required patient and insurance information
• Ability to enter information accurately into the registration system
• Ability to identify the need for pre-authorization information
• Ability to make insurance eligibility decisions using online systems
• Ability to obtain and document pre-authorization for procedures
• Ability to obtain pre-authorization guidelines and communicate information to Utilization Management
Benefits:
• Tuition reimbursement
• In-person and online development
• Access to career hub
• Full benefits
• Paid holidays
• Generous PTO
• Employee discounts
• Free individual retirement counseling
• Free wellness platform for you and your family
• Personalized support for personal or family challenges