Position Title: Insurance Verification Coordinator I Work Location: Remote Assignment Duration: 3 months (Possibility to extend or convert) Work Schedule: 12-9 EST Work Arrangement: Remote Position Summary: Obtain and verify complete insurance information, including the prior authorisation process, copay assistance and coordination of benefits. Key Responsibilities: • Obtain and verify insurance eligibility for services provided and document complete information in the system • Perform prior authorisations as required by payor source, including procurement of needed documentation by collaborating with physician offices and insurance companies • Collect any clinical information such as lab values, diagnosis codes, etc. • Determine patient's financial responsibilities as stated by insurance • Configure coordination of benefits information on every referral • Ensure assignment of benefits are obtained and on file for Medicare claims • Bill insurance companies for therapies provided • Document all pertinent communication with patient, physician, insurance company as it may relate to collection procedures • Identify and coordinate patient resources as it pertains to reimbursement, such as copay cards, third party assistance programs, and manufacturer assistance programs • Handle inbound calls from patients, physician offices, and/or insurance companies • Resolve claim rejections for eligibility, coverage, and other issues Qualification & Experience: Candidate Requirements Education/Certification Required: High school diploma Preferred: NA Licensure Required: NA Preferred: Years of experience required: 1 + years of experience Disqualifiers: NA Additional qualities to look for: Proficient in Microsoft Office, experience/backgrounds that do well in this role- Managed Care, Pharmacy, Medical terminology, Physician office experience, Customer Service, Call Center Top 3 must-have hard skills stack-ranked by importance 1 Managed Care 2 Customer Service 3 Call Center