This is a remote position.
Virtual Rockstar is hiring a reliable and detail-oriented Insurance Verification & Authorization Specialist for our client's team to support a growing rehabilitation clinic network based in the Mountain Time Zone. In this fully remote position, you will play a key role in supporting clinical and administrative operations—ensuring smooth, timely, and compassionate service to patients and families.
This is a full-time, long-term opportunity for someone experienced in insurance verification, prior authorizations, and claims support. The VA will work across multiple clinics, collaborating with in-person staff to reduce workload and improve efficiency.
About Our Client
Our client operates a multi-clinic rehabilitation practice with a focus on improving patient outcomes through compassionate care and operational efficiency. They are expanding administrative capacity with the goal of streamlining insurance processes and reducing the burden on in-person staff.
Why Join This Team?
Mission-driven environment focused on patient well-being
High-growth opportunity with room for expanded responsibilities
Collaborative and supportive leadership team
Direct impact on clinic operations and patient care
Responsibilities
Insurance-Related Tasks
Verify patient insurance coverage and benefits (Availity, UHC, Cigna, Medicaid, Medicare, Railroad, regional payers)
Obtain prior authorizations
Assist with re-verifications during year-end periods
Document insurance details in Prompt EMR
Claims & Billing Expansion
Support claims follow-up and calls to insurance providers (future phase)
Patient Intake & Scheduling
Assist with intake data as needed
Support PCCs in insurance-related workflows
Communication & Coordination
Collaborate with PCCs and admin staff for smooth workflow
Attend PCC-related meetings and contribute to discussions
Data Entry & Documentation
Maintain accurate insurance and authorization records
Use clinic-provided email domain for secure portal access
Requirements
At least 1 year of experience in medical admin support or VA work
Familiarity with U.S. insurance verification workflows
Strong communication and organizational skills
Fluent spoken and written English
Comfortable working Mountain Time Zone business hours
Benefits
Competitive salary commensurate with experience.
Opportunities for professional development and growth.
Work in a dynamic and supportive team environment.
Make a meaningful impact by helping to build and strengthen families across the globe.
Originally posted on