Job: Insurance Interviewer
Location: Lees Summit, MO (Remote)
Duration: 3 Months
Shift: Monday - Friday - 9:00 AM - 6:00 PM central time - Training is on 10:00 AM - 7:00 PM shift.
Rotating Saturday schedule with 1 Saturday every 4 weeks beginning approximately 30 days after completion of training - 8:00 AM - 4:30 PM central time Saturday
Summary:
The primary purpose of this position is to complete life insurance medical and financial interviews via telephone outbound calls for multiple client companies.
Duties and responsibilities:
- Place outbound calls to contact life insurance applicants.
- Complete interview with applicant or leave a message for a return call
- Gather medical, financial, occupational, and avocation histories during interview.
- Review and edit information collection during the interview for quality assurance purposes.
- Use the C4 call management system, Dialer, and Avaya Phone System to make telephone calls.
- log call attempts, document information with orders as necessary and record call results.
- Learn the specific requirements stipulated by each client company.
- Respond to the needs and request of clients, staff and management in a professional and expedited manner.
- Observe all compliance policies and safety policies and procedures as outlines in the Safety Manual or safety matters included in other special trainings.
- Perform other duties as assigned to meet the business needs or customer requirements.
- This is not an exhaustive list of all of the duties and responsibilities, but rather a general description of work performed by the position.
Education:
- HS diploma or equivalent
Additional Job Details:
- Bilingual Candidates are Required for this Position - Please indicate their experience clearly on their submission.
- Schedule Change: Please note that these team members will begin a Saturday rotation approximately 30 days after completing their training.
- New Prerequisites: Candidates must have a medical terminology background. They also need to be highly proficient with Outlook and Microsoft Teams, and comfortable navigating technology.
- Keywords: Phlebotomist, Phlebotomy, Phlebotomist Technician, Phlebotomy Technician, Mobile Phlebotomist, Medical Assistant, Technician, Certified Phlebotomy Technician
Why TalentBurst?
- At TalentBurst, we deliver more than talent, we deliver outcomes. We partner with you to move quickly and connect you to opportunities aligned with your skills and long term growth.
- Backed by precision, transparency, and results, we connect top talent with leading organizations through trusted partnerships.
- We offer competitive compensation and comprehensive benefits, including medical, dental, vision, and retirement options.
- TalentBurst is an equal opportunity employer committed to an inclusive and diverse workforce.