Description
Role Purpose
This role is responsible for developing, delivering, and continuously improving technical training programs for dealership networks and internal teams, with a strong focus on automotive diagnostics, vehicle systems, and electrification technologies. The position serves as a subject matter expert, ensuring technical capability, safety awareness, and service excellence across the organization.
Key Accountabilities
- Technical Training Delivery
- Plan, prepare, and facilitate technical training sessions in both classroom and virtual environments.
- Act as a technical authority in advanced automotive diagnostics, fault analysis, system troubleshooting, and repair methodologies.
- Deliver training programs covering conventional, hybrid, and electric vehicles while ensuring alignment with quality, performance, and customer service standards.
- Conduct specialized training on Electric Vehicle architecture, high-voltage systems, Electric Vehicle safety procedures, and diagnosis and maintenance of electrical components.
- Content Development & Continuous Improvement
- Develop, review, and update technical learning materials including presentations, manuals, guides, videos, and digital content.
- Adapt technical content for different audiences, including technicians, service advisors, trainers, and leadership teams.
- Ensure training programs remain aligned with brand standards, industry best practices, and emerging automotive technologies.
- Support continuous improvement initiatives through learner feedback, training metrics, and evolving business requirements.
- Stakeholder Support & Technical Expertise
- Provide technical guidance to internal teams and dealer networks.
- Collaborate with business stakeholders to identify capability gaps and training priorities.
- Promote safe working practices, particularly in high-voltage and electrified vehicle environments.
- Support knowledge sharing and technical excellence across the organization.
Candidate Profile:
Experience & Capability
- Technical diploma or university degree in Mechanical Engineering, Automotive Engineering, Electrical Engineering, Electronics, or a related field.
- Proven experience in advanced automotive diagnostics and fault-finding.
- Previous experience gained within automotive manufacturers, dealerships, technical training organizations, or related environments.
- Experience as a Technical Trainer, Technical Specialist, Field Support Engineer, or equivalent role.
- Availability to travel as required.
Technical Strength
- Strong understanding of automotive systems and diagnostic methodologies.
- Solid knowledge of electric and hybrid vehicle technology, including high-voltage systems and safety procedures.
- Ability to develop and deliver engaging technical training programs.
- Familiarity with manufacturer diagnostic platforms and service tools.
- Advanced English is desirable.
Mindset & Behaviours
- Clear and engaging communication style with strong facilitation skills.
- Consultative and solution-oriented approach.
- Well organized, proactive, and committed to continuous learning.
- Ability to engage diverse technical audiences and build credibility through expertise.
- Strong collaboration and stakeholder management capability.
Working scheme
- remote - travel may be necessary
Contract
- Indefinite period
Why Join
- This is an opportunity to play a key role in building future-ready technical capabilities within a rapidly evolving automotive environment.
- You will contribute to the adoption of advanced diagnostic methods and electrification technologies while influencing technical excellence throughout the service network and internal teams.
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