GT Independence is a family-founded, leading national Financial Management
Services (FMS) provider that supports individuals participating in
self-direction programs, helping them manage their long-term care and support
services at home and in community-based settings. Dedicated to promoting
personal choice, independence, and quality of life, GT Independence delivers
reliable, person-centered financial and administrative services that empower
individuals to direct their own care. With a growing national presence, the
organization continues to expand its impact through innovation, service
excellence, and a strong commitment to the people and communities it serves.
The Instructional Designer is responsible for designing, developing, and
maintaining engaging, standardized training programs and resources that support
operational excellence. The Instructional Designer will develop new training for
specific programs and maintains and adjusts previous trainings as needed. This
role partners closely with subject matter experts, leadership, and
cross-functional stakeholders to translate business needs into effective
learning solutions that improve performance, consistency, and outcomes.
Responsibilities
Partner with SMEs, leadership, and stakeholders to identify training needs
and define learning objectives
Translate complex processes and business rules into clear, actionable
learning content
Create multimedia aspects of training content such as gamification
techniques, video, audio, infographics, handouts, worksheets, presentations,
and instructional guides
Create storyboards, user flows, process flows and site maps to communicate
interaction and design ideas
Select most effective instructional approaches to create a blend of
instructor-led and/or self-directed techniques for a particular learning need
and by applying adult learning concepts
Ensure training content aligns with operational standards and supports
consistent execution
Manage course, updates, 508 compliance, and version control to ensure
accuracy and accessibility
Develop and implement methods to measure training effectiveness (e.g.,
assessments, surveys, performance metrics)
Support trainers and Operations teams in their preparation to deliver
instructor-led training, virtual instructor-led training, and coaching
sessions
Ensure all training materials remain current, accurate, and aligned with
standardized processes and business rules
Qualifications
3-5 years of experience designing and developing a variety of learning
solutions.
Bachelor’s Degree in Instructional Design, Education, or related field
Knowledge of instructional design approaches for developing courses for
system and process training.
Experience facilitating instructor-led training sessions (optional/desired).
As an organization focused on helping both the people we serve and our employees
succeed, we foster a culture where individuals can grow, thrive, and make a
meaningful difference every day. Join us in our mission: "To help people live a
life of their choosing regardless of age or ability."
GT Independence is an equal opportunity/affirmative action employer. All
qualified applicants will be considered without regard to age, race,
color, sex, religion, nation origin, marital status, ancestry, hairstyle,
citizenship, veteran status, sexual orientation or preference, or physical or
mental disability.