Job Description:
• Communicate with customers, make outbound calls to potential customers, and follow up on leads
• Understand customer needs and identify sales opportunities
• Answer potential customers’ questions and send additional information via email
• Stay up to date with product and service information and updates
• Create and maintain a database of current and potential customers
• Explain and demonstrate features of products and services
• Stay informed about competing products and services
• Upsell products and services
• Research and qualify new leads
• Close sales and achieve sales targets
Requirements:
• High school diploma/GED
• Previous experience in an outbound call center or related sales position preferred
• Proficiency in Microsoft Office and CRM software such as Zoho CRM
• Strong communication skills: verbal, written, and virtual presentations via collaboration tools
• Exceptional phone and cold calling skills, consultative selling, and active listening
• Strong active listening skills with a proven track record of meeting sales targets
• Strong customer service, account management, and project management abilities
• Ability to research subjects and provide continuous improvement
• Able to work under pressure, think clearly in challenging situations, and operate effectively with minimal supervision
• Knowledge & Experience
• Highly analytical problem-solver with the ability to apply innovative thinking
• Computer-savvy with a sales-oriented mindset
• Prior experience selling technology products/outsourcing resources (SaaS experience a plus)
Benefits: