Job Summary:
The Inside Sales Representative is responsible for driving revenue growth
through proactive customer engagement, account development, and new customer
onboarding. This role manages and expands a portfolio of accounts, with a focus
on reactivating inactive customers and developing underpenetrated accounts into
consistent revenue contributors.
Operating within a manufacturer-to-contractor sales model, the Inside Sales
Representative engages directly with electrical contractors and end users to
generate demand, provide product expertise, and influence purchasing decisions.
The role includes identifying and converting prospects, facilitating new account
setup, and ensuring a seamless transition from initial engagement to active
purchasing.
Success in this position requires consistent execution of outbound sales
strategies, effective pipeline management, and the ability to meet or exceed
established sales goals and performance expectations through disciplined use of
CRM, ERP, and eCommerce systems.
Key Responsibilities
Sales Execution & Account Management
Execute outbound sales activities to generate demand and close business
Manage assigned accounts to drive revenue growth, retention, and share of
wallet
Identify and develop opportunities within inactive and underperforming
accounts
Deliver accurate pricing, quotations, and order processing in a timely manner
New Customer Development & Onboarding
Identify, qualify, and convert prospects into active customers
Facilitate new account setup, including coordination with internal teams and
systems
Guide new customers through initial purchasing processes to ensure a smooth
onboarding experience
Drive early engagement to establish repeat purchasing behavior
Customer Engagement & Support
Provide product knowledge, application guidance, and solution-based
recommendations
Promote PSP products, programs, and value proposition to customers
Coordinate product samples and support customer onboarding and adoption
Maintain professional, responsive communication across all customer
interactions
Partner with Customer Service and cross-functional teams to deliver a
consistent, high-quality customer experience, proactively resolve issues, and
support customer retention.
Pipeline & Performance Management
Maintain accurate account, opportunity, and activity records in CRM systems
Track performance against established sales targets and key performance
indicators (KPIs)
Utilize data and reporting to prioritize activity and improve conversion
rates
Consistently meet or exceed established sales goals and performance
expectations
Training & Professional Development
Participate in a structured, scalable training program focused on product
knowledge, industry insights, and sales methodologies
Continuously develop sales skills and deepen product expertise to improve
customer engagement and conversion outcomes
Apply learned best practices to drive consistent performance and support
long-term career growth
Continuous Improvement
Adapt sales approach based on performance data, customer feedback, and market
conditions
Actively contribute to process improvements and team best practices
Qualifications
Required Experience
Minimum of 5 years of sales experience, including inside sales or account
management
Demonstrated track record of meeting or exceeding sales targets
Experience using CRM systems and ERP or eCommerce platforms
Experience within the building products, construction, or related industries
Preferred Experience
Direct experience in the electrical products industry strongly preferred
Skills
Strong verbal and written communication skills
Ability to translate product features into customer value
Effective time management and organizational skills
Proficiency with standard business and sales technology tools
Core Competencies
Results-oriented with a high level of accountability
Customer-focused with strong problem-solving ability
Self-directed and able to operate effectively in a remote environment
Professional, collaborative, and adaptable
Compensation & Benefits
Competitive base salary plus performance-based incentives
Employee Stock Ownership Plan (ESOP)
401(k) with company match
Comprehensive health and welfare benefits
About RectorSeal
Based in Houston, Texas, RectorSeal, LLC, is a wholly owned subsidiary of CSW
Industrials, Inc. [NYSE: CSW] and is a leading provider of quality solutions for
the professional trades serving heating, ventilation, and air conditioning
(HVAC/R), plumbing, electrical, and construction markets. For more information
about RectorSeal’s innovative products and brands that increase efficiency and
improve reliability, please visit www.RectorSeal.com
[https://linkprotect.cudasvc.com/url?a=https%3a%2f%2furldefense.proofpoint.com%2fv2%2furl%3fu%3dhttp-3A__www.RectorSeal.com%26d%3dDwMFAg%26c%3deuGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM%26r%3dZD8QrQxK8vHbhXWsLzhthx5tym4Qbs1ob8BhJVEeSBk%26m%3dASNd3JRWJG_aVys0x5q7bO03obfRBFLbWjoivniYzus%26s%3d57TnQqc0JSk5zrQdlb7fAMTm42zd01fsXzRKt2RpkTk%26e%3d&c=E,1,KVAz2ts_Obh5Y4kHLK7bdXSEedbjZ6sLTRcrhRfSRUWaZyCn1PZVfc14yZ8HvfjJ_oQE-r6Snt-OYokYD8WfpjRYiCv5AbRMVtxDHv6ubbuLnCF8&typo=1].
For more information about PSP, please visit www.pspproducts.com
[http://www.pspproducts.com].
About CSW Industrials
CSW Industrials is a diversified industrial growth company with industry-leading
operations in three segments: Contractor Solutions, Specialized Reliability
Solutions, and Engineered Building Solutions. CSW provides niche, value-added
products with two essential commonalities: performance and reliability. The
primary end markets we serve with our well-known brands include HVAC/R,
plumbing, electrical, general industrial, architecturally-specified building
products, energy, mining, and rail transportation.