Job Title: Inside Account Manager
Division: JB&A
Location: USA
Schedule: Monday to Friday 8AM to 5PM PST
JB&A a division of JAM. Since 1996, JB&A has grown to be a trusted distributor of Broadcast, Post-Production, Video Production and ProAV equipment. Come join us to stay true to our mission of delivering ONLY the best customer service!
What You Will Do
- As an Inside Sales Representative, you will play a key role in driving business growth by identifying new opportunities within our existing client base and uncovering new clients.
- You will focus on customer acquisition, making outbound calls to potential clients, business referrals, and web leads.
- You will work closely with partners and the sales team to introduce new and existing products, foster strong relationships, and support revenue goals.
- This is an exciting opportunity for a motivated sales professional to advance a career in the fast-paced world of Video Technology while being part of an exceptional, collaborative team.
Responsibilities
- Cultivate, nurture, and strengthen relationships with partners and clients.
- Engage in proactive outreach to identify and develop new business opportunities.
- Understand customer needs and consultatively offer product solutions and services.
- Meet or exceed monthly, quarterly, and yearly revenue targets.
- Introduce and position new and existing products within a designated territory.
- Record all daily activities in CRM systems (Salesforce, NetSuite, etc.) with accuracy.
- Research leads using web searches, business directories, digital resources, and referrals.
- Collaborate with internal teams to create strategic approaches and deliver qualified opportunities.
- Track performance metrics to ensure consistent progress toward goals.
- Direct customers to appropriate resellers for demonstrations and events.
- Handle inbound prospect calls and convert them into business opportunities.
- Maintain a deep understanding of products, industry trends, and competitive landscape.
- Uphold and communicate brand identity and corporate positioning.
What We Are Looking For
- We are seeking a passionate, energetic sales professional who excels at building meaningful relationships and thrives in a dynamic environment.
- The ideal candidate is motivated by the art of selling, enjoys connecting with customers, and is driven to exceed targets.
- You should have a proven track record of sales success, strong communication skills, and a desire to be part of a team that values collaboration, growth, and innovation.
Qualifications
- Must be based in the Pacific or Mountain Time Zone (West Coast region preferred).
- Comfortable making outbound calls and connecting with new people daily.
- Strong interpersonal skills with the ability to build lasting relationships.
- Persuasive, goal-oriented, and self-motivated with a positive attitude.
- Previous inside sales, outbound call center, Sales Development Rep, or related experience preferred.
- Excellent verbal and written communication skills.
- Knowledge of the video, pro-AV, or digital media industries is a strong plus.
- Proficiency with CRM systems (Salesforce, NetSuite) and Microsoft Office Suite (Word, Outlook, Excel, PowerPoint, Teams).
- Bachelor’s degree in business, Communications, or related field is a plus.
- Ability to multitask, prioritize, and manage time efficiently.
- Ability to work independently and collaboratively within a team.
- Familiarity with digital media management, IP/streaming, digital projection, or connectivity solutions is an advantage.
- Tenacity to handle rejection and continue with enthusiasm and professionalism.
- Ability to occasionally travel to sales events or trade shows.