Dykema Gossett PLLC, a leading national law firm celebrating its 100th
anniversary in 2026, is seeking to hire an experienced Innovation Solutions
Specialist. This position is fully remote within one of Dykema’s office
locations, with some travel to offices. The Innovation Solutions Specialist at
Dykema is a critical member of the firm’s Innovation Team. Working with
department leadership and cross functional teams, this position is instrumental
in liaising with users, responding to and resolving administrative needs for
systems/applications. The ideal candidate will combine legal technology
experience, analytical skills, strategic thinking to contribute to the design
and evolution of new and current Innovation Team systems.
What You Will Do
Serve as primary point of contact for requests and questions of Innovation
team systems/applications and with third part vendors.
Respond to and resolve identified needs for any of the systems/applications,
such as configuration changes, identifying UX gaps, determining if new
features are needed, and managing users. This includes third party tools and
internally developed tools.
Distill requests and user feedback into requirements and change requests, and
document those requests such that they can be handled by the Innovation team.
Liaising with users to develop an awareness/understanding of overall user
needs and Dykema goals, and leverage that understanding to contribute to the
design and evolution of new and current Innovation-team systems.
Create documentation for our users, both internal and external.
Coordinate training and conduct training where appropriate for POC and Pilot
users.
Develop POC/Pilot plans and participate in testing new tools, and provide
feedback.
Perform other duties as assigned, including special projects
What We Are Looking For
Required Experience & Skills
At least three years of related experience in a law firm, professional
services or corporate setting.
Strong technological skills and high level of proficiency in MS Office Suite
and business computer software programs, with the ability to learn new
software and operating systems.
Strong knowledge and experience with Excel.
Strong attention to detail and high level of accuracy.
Highly proficient in data compilation, preparing spreadsheets and data
reporting.
Excellent oral and written communication skills.
Strong presentation and interpersonal skills.
Ability to analyze problems, exercise good judgment, strategic thinking, and
make sound objective decisions.
Excellent time and project management skills; ability to prioritize and meet
deadlines.
Ability to handle confidential information with discretion and
professionalism.
Demonstrable knowledge and experience with the various functions performed by
an Innovation team.
Positive attitude, professional demeanor, high emotional intelligence,
cultural sensitivity and ability to interact effectively with all levels.
Able to work efficiently as a part of a team and work well independently,
taking initiative and being a self-starter.
Some travel to Dykema offices.
Preferred Education
Bachelor’s degree.
GREAT BENEFITS FOR GREAT PEOPLE
Dykema offers a comprehensive benefits package designed to support the
well-being and success of our employees both personally and professionally. This
includes competitive health, dental, and vision insurance plans, along with
flexible paid time off (PTO), holiday leave, and a retirement savings plan with
profit sharing for eligible employees. Other benefits include flexible spending
programs, health savings account, commuter benefits, and personal and parental
leave programs. We prioritize work-life balance and offer wellness programs, and
access to mental health support. Additionally, employees enjoy access to
professional development programs, a supportive and inclusive workplace culture,
and various employee discounts and perks. We are committed to providing a
benefits package that helps our team thrive and feel valued.
The expected compensation ranges for this position in various states and
jurisdictions are as follows:
Chicago: $85-95K
Los Angeles: $85-95K
Michigan Offices: $80-90K
Milwaukee: $80-90K
Minneapolis: $80-90K
Dallas & Houston: $85-95K
San Antonio: $80-90K
Washington, D.C.: $85-95K
The offered salary will be determined by a variety of factors including, but not
limited to, work location, individual skill set, previous/applicable experience,
education, external market data and consideration of internal equity.
EEO STATEMENT
It is the Firm’s policy to provide employment opportunities to qualified
applicants and employees on an equal basis without regard to the individual’s
age, race, color, gender, sexual orientation, gender identity or expression,
religion, national origin, marital status, domestic partner relationship,
physical characteristics, disability, or other protected characteristics under
applicable federal, state or local laws or ordinances. Dykema will make
reasonable efforts to accommodate the known disabilities of employees who are
otherwise qualified to perform the essential functions of the jobs involved. It
is the responsibility of every individual concerned with personnel actions,
including management, supervision, recruiting, compensation, benefits,
promotions, work assignments, and training, to ensure that these activities are
administered consistent with the Firm’s goal of furthering the principle of
equal employment opportunity.
E-VERIFY
Dykema uses E-Verify in its hiring practices to achieve a lawful workforce.
E-Verify [http://www.dhs.gov/E-Verify] is a registered trademark of the U.S.
Department of Homeland Security.
ADDITIONAL INFORMATION
This job posting is intended to describe the essential duties and
responsibilities, the specialized job functions, and the essential requirements
of this job. It is not intended to be an exhaustive statement of all
supplemental duties, responsibilities, non-essential requirements, or reflect
any accommodations made under the Americans with Disabilities Act or the
Michigan Persons with Disabilities Civil Rights Act.