Inbound Account Executive

Job Title: Inbound Account Executive Location: Remote (U.S.-based) Reports To: Chief Revenue Officer Employment Type: Full-Time FLSA Classification: Non-Exempt Compensation: $31.25 p/ hour + commission Who We Are LanguageBird® is an accredited online language school providing personalized language learning experiences to learners around the world. Through one-to-one instruction and partnerships with schools and organizations, we help learners build language skills through meaningful human connection, flexibility, and learning experiences designed around their goals. As LanguageBird continues to grow, we’re expanding our reach and building partnerships that help more schools and learners experience what LanguageBird has to offer. Our company core values are Growth Mindset, Relationships, Ownership & Outcomes, Work with Intention & Momentum, Team Energy & Positivity, and Human Connection. They guide how we work, make decisions, and show up for our learners, partners, and one another. We look for team members who embrace these values and bring them to life in their work each day. About the Role LanguageBird is seeking an Inbound Account Executive to help prospective learners and parents/guardians explore our language learning programs and make informed enrollment decisions. This role combines relationship-building with consultative selling, taking the time to understand each learner's goals and recommending programs that best meet their needs. Working closely with Revenue Department leadership and cross-functional teams, the Inbound Account Executive will guide prospective customers from initial inquiry through enrollment, providing a personalized, responsive experience that builds trust and supports LanguageBird's continued growth. Key Responsibilities Respond to inbound inquiries from prospective learners, parents/guardians, and referral sources in a timely and professional manner  Build relationships with prospective customers by understanding their educational goals, needs, and interests  Conduct consultative discovery conversations and recommend appropriate LanguageBird programs and services  Guide prospective customers through the enrollment process, addressing questions and supporting informed decisions  Manage inbound sales opportunities from initial inquiry through enrollment, maintaining consistent communication and follow-through  Build and maintain an accurate sales pipeline, including prospect information, opportunity status, and next steps  Use LanguageBird's CRM to track sales activities, manage opportunities, and support enrollment forecasting  Collaborate with Revenue and other departments to support a positive customer experience and smooth transition from enrollment to program participation  Maintain a strong understanding of LanguageBird's programs and services to provide accurate information and recommendations  Participate in ongoing training, coaching, and continuous improvement efforts to strengthen sales effectiveness and the customer experience  Required Qualifications Bachelor's degree in business, marketing, sales, education, or a related field, or equivalent combination of education and experience  Minimum of two years of experience in sales, business development, enrollment advising, or a related customer-facing role  Strong relationship-building and communication skills, with the ability to engage effectively with prospective learners and parents/guardians  Strong discovery and consultative selling skills, with the ability to understand customer needs and recommend appropriate solutions  Experience using CRM tools to manage customer relationships, sales opportunities, and follow-up activities  Strong organizational skills, initiative, and accountability, with the ability to manage multiple opportunities and priorities  Proficiency with Microsoft Office and virtual collaboration tools  Experience working effectively in a remote environment  Must reside in and be eligible to work in the United States  Preferred Qualifications Experience using HubSpot CRM  Experience in education, online learning, language learning, or a related industry  Experience managing a consultative sales process from initial inquiry through enrollment or purchase  Experience working in a metrics-driven sales or enrollment environment  Compensation & Benefits Compensation: $31.25 p/ hour + commission  Benefits: Medical, PTO, 401 (k) with matching, remote work setup, growth opportunities, mission-driven team