Role overview The HubSpot Implementation Specialist executes client implementation plans across HubSpot CRM, including workflows, automation, lists, reporting, and data management. This client-facing position works with the Client Success team to turn strategic blueprints into configured portals, while supporting both implementation projects and ongoing retainer or managed-services accounts.
Implementation and Client Support
Carry out standard HubSpot implementations independently across multiple hubs and manage HubSpot functionality for several clients.
Organize assignments to meet deadlines and commitments, using consistent processes and documentation.
Troubleshoot and resolve technical problems within HubSpot.
Serve as the technical specialist for assigned clients and build lasting working relationships.
Understand each client's goals and challenges and partner with Client Success to align HubSpot solutions with those needs.
Identify opportunities for additional services or new HubSpot features.
Monitor client accounts and performance to find improvement opportunities.
Conduct regular check-ins and provide training and resources that help clients achieve their goals.
Respond promptly and effectively to client questions and requests.
Required Experience and Skills
At least three years of professional experience in similar roles at an agency or HubSpot Partner.
Strong working knowledge of HubSpot CRM, including workflows, automation, lists, reporting, and data management, with the ability to implement across multiple hubs independently.
Excellent communication and interpersonal skills and strong analytical and problem-solving abilities.
Demonstrated ability to improve customer success and satisfaction.
A self-motivated, proactive, detail-oriented approach, strong organization, and comfort with processes and documentation.
Strongly Preferred Credentials
HubSpot certifications, such as HubSpot Certified or Inbound Certified.
Remote Work, Pay, and Benefits
This full-time position is remote within the United States. The target annual salary range is USD $80,000–$95,000, based on experience, qualifications, and location. The approximate hourly equivalent is $38.46–$45.67, calculated using 2,080 hours per year.
Performance-based bonuses are separate from salary. Benefits include comprehensive healthcare, a company-paid medical-insurance option, and a 401(k) with matching company contributions. Professional-development opportunities are also available.