Department: TriStar Services
Reports To: Director of Services
Location: Phoenix, AZ & Remote
Job Description Summary:
The TriStar Implementation Consultant is responsible for all aspects of a PLM Implementation project providing high-quality services for the PTC Suite of software applications. The Implementation Consultant will execute on standard programs for ground up PLM which can include Software installation and configuration, rehosts, patch implementation and mentoring. This individual will provide adequate services to our rapidly growing customer base, delivering solutions to technical and non-technical end users while supporting a wide range of technologies
Apply for Position:
Alternatively, you can send your resume and contact information to careers@tristar.com.
POSITION QUALIFICATIONS
Bachelor’s Degree in Engineering, Information Systems, Computer Science, or technology-related field desired
3-5 years PLM experience with PTC’s Windchill
CAD usage and CAD Data Management experience with Creo or Solidworks.
US Citizenship. (to support ITAR customers
Ability to work in a fast-paced, multifaceted environment and successfully complete tasks
Ability to work occasional weekends/holidays to support cutover activities
POSITION RESPONSIBILITIES
Consult, Design, Implement & Mentor related to PTC Windchill software, Creo and TriStar applications.
Carry out technical requirements discussions for the system with the customer.
Take ownership of the technical issues and work with the customer to provide a timely resolution.
Produce supporting and deliverable documentation as defined by the engagement.
Work closely with project managers/coordinators ensuring project scope is met and change control is initiation as needed.
Mentor and collaborate with services team members on design, documentation and implementation.
Communicate well with customers and team members regarding tasks and project information.
Aid in creation of statements of work (SOWs) and Services team best practice documentation
Participate in internal business team meetings.
Maintain product knowledge of each of the products and services sold by the Corporation sufficient for the professional selling and services of such products.
Take direction for the Corporation and provide any other services which are reasonably related to the above; and
Provide all Services in a professional manner.
BENEFITS (after 90-day assessment)*
Medical, Vision, Dental & Life insurance
Health Flex Savings Account
401(k) Traditional and Roth
Flexible paid vacations/sick leave & holidays
Last Updated July 24, 2026