About nexawork
nexawork is a forward‑thinking leader in the technology‑enabled services sector, delivering innovative solutions that keep businesses running smoothly across multiple industries. With a culture built on integrity, continuous improvement, and employee empowerment, nexawork has earned a reputation for excellence in data stewardship, operational efficiency, and customer‑centric service delivery. Our teams work both on‑site and remotely, leveraging cutting‑edge tools to transform raw information into actionable insights that drive strategic decisions.
Why This Role Matters
In today’s data‑driven world, accurate and timely information is the lifeblood of any organization. As a Data Entry Operator / File Clerk at nexawork, you will be the guardian of our critical records, ensuring that every employee, client, and operational detail is captured, stored, and retrieved with absolute precision. Your work will directly support cross‑functional teams, enhance compliance, and enable rapid decision‑making across the enterprise.
Key Responsibilities
- Maintain and continuously update the master employee database, guaranteeing that personal, payroll, and performance data are current and error‑free.
- Enter, verify, and reconcile daily customer information, ensuring consistency across CRM, ERP, and ancillary systems.
- Identify data deficiencies, investigate root causes, and apply corrective actions or flag issues for senior analysts.
- Perform quality‑control checks on incoming documents, sorting them according to source, relevance, and confidentiality level.
- Research missing data points by coordinating with departmental leads, using internal portals, email, and phone outreach.
- Apply standardized data‑entry protocols, including naming conventions, version control, and audit‑trail documentation.
- Digitize paper records using high‑speed optical scanners, ensuring proper indexing and secure storage in the electronic filing system.
- Manage file‑access requests, maintain a detailed log of borrowed documents, and enforce strict confidentiality policies.
- Design, implement, and continuously improve filing structures—both physical and digital—to streamline retrieval times and reduce redundancy.
- Collaborate with IT and compliance teams to enforce data‑security standards, including encryption, access‑level controls, and regular backups.
- Provide timely reports on data‑entry metrics, such as volume processed, error rates, and turnaround times, to support performance dashboards.
Essential Qualifications
- High school diploma or equivalent; a Data Entry Operator certification is a strong plus.
- Minimum of 2 years proven experience in a data‑entry, clerical, or records‑management role within an administrative environment.
- Exceptional typing speed (≥ 75 WPM) with a focus on accuracy (error rate < 2%).
- Proficiency in Microsoft Office Suite—especially Excel (pivot tables, VLOOKUP, data validation) and Word.
- Demonstrated understanding of data integrity principles, confidentiality regulations (e.g., GDPR, HIPAA where applicable), and secure handling of sensitive information.
- Hands‑on experience with optical character recognition (OCR) scanners and electronic document management systems (EDMS).
- Strong written and verbal communication skills in English; ability to draft clear notes and correspondences.
- Highly organized, detail‑oriented, and capable of managing multiple priorities under tight deadlines.
- Dependable work ethic with a proven track record of respecting privacy policies and corporate confidentiality agreements.
Preferred Qualifications & Nice‑to‑Have Skills
- Associate’s or bachelor’s degree in Business Administration, Information Management, or a related field.
- Experience with cloud‑based collaboration platforms (e.g., Google Workspace, Microsoft Teams) and remote‑work tools.
- Familiarity with database query languages (basic SQL) or data‑visualization tools (Power BI, Tableau).
- Previous exposure to industry‑specific compliance frameworks such as SOX, ISO 27001, or PCI‑DSS.
- Knowledge of advanced filing systems, including digital taxonomy design and metadata tagging.
- Certification in records management (e.g., ARMA International Certified Records Analyst).
Core Competencies & Skills for Success
- Analytical Mindset: Ability to spot inconsistencies, patterns, and gaps in large data sets.
- Time Management: Efficiently prioritize tasks to meet daily and weekly volume targets.
- Technical Agility: Quick learner of new software, platforms, and workflow automation tools.
- Communication: Clear articulation of issues and proactive collaboration with cross‑functional teams.
- Integrity & Confidentiality: Unwavering commitment to safeguarding proprietary and personal data.
- Problem‑Solving: Resourceful approach to resolving data conflicts and filing challenges.
- Adaptability: Comfortable thriving in a hybrid environment—balancing remote focus with occasional on‑site coordination.
Career Growth & Learning Opportunities
nexawork invests heavily in the professional development of its people. As a Data Entry Operator / File Clerk, you will have access to a structured learning path that can lead to roles such as:
- Senior Data Analyst – leveraging deeper analytical tools and reporting responsibilities.
- Records Management Specialist – overseeing enterprise‑wide archiving strategies and compliance initiatives.
- Operations Coordinator – managing workflow optimization projects across multiple departments.
- Business Systems Analyst – bridging the gap between technology solutions and business needs.
Our Learning & Development portal offers on‑demand courses, certifications, and mentorship programs. You will also be eligible for quarterly workshops on data security, process automation, and advanced Excel techniques, ensuring you stay ahead of industry trends.
Work Environment & Culture at nexawork
We believe that a supportive, inclusive, and flexible workplace fuels creativity and productivity. Our hybrid model allows you to work from a comfortable home office while maintaining regular touchpoints with the broader nexawork team through virtual stand‑ups, collaborative tools, and quarterly in‑person gatherings. Key cultural pillars include:
- Transparency: Open communication channels from leadership to front‑line staff.
- Collaboration: Cross‑departmental projects that encourage knowledge sharing.
- Recognition: Formal and informal programs that celebrate accuracy, efficiency, and innovation.
- Diversity & Inclusion: A commitment to building a workforce that reflects the communities we serve.
- Well‑Being: Access to mental‑health resources, ergonomic home‑office stipends, and flexible scheduling.
Compensation, Benefits & Perks
- Competitive base salary commensurate with experience and market benchmarks.
- Comprehensive health coverage—including medical, dental, and vision plans.
- Retirement savings options such as 401(k) with company match.
- Generous paid time off (PTO) and paid holidays to support work‑life balance.
- Flexible hybrid work arrangement—remote work days combined with optional on‑site collaboration.
- Professional development budget for certifications, conferences, and online courses.
- Employee stock ownership plans (ESOP) that align personal success with nexawork’s growth.
- Extended leave programs for parental, caregiving, or personal needs.
- Wellness incentives, including virtual fitness classes and wellness challenges.
How to Apply
If you are meticulous, tech‑savvy, and eager to contribute to a dynamic organization that values data integrity as a strategic asset, we want to hear from you. Click the link below to submit your resume, cover letter, and any relevant certifications. Our recruitment team will review your application promptly and reach out to schedule an interview.
Take the Next Step
Are you ready to become a vital part of nexawork’s success story? Join us today, and help shape the future of data excellence.
Apply for this job