About the position
Lutheran Social Services of Wisconsin & Upper Michigan (LSS) is seeking a Human Service Professional to join our team at Gaining Ground, a resource center dedicated to providing a safe, stigma-free environment for individuals living with mental illness and those experiencing homelessness. Our mission is to deliver trauma-informed, recovery-focused services that help individuals gain stability and become active members of the community. If you have experience supporting individuals in crisis — including those navigating homelessness, mental health challenges, or the criminal justice system — we strongly encourage you to apply.
Responsibilities
• Provide professional human services to individuals and groups across a variety of settings, including community locations, shelters, jails, offices, and schools.
• Deliver services in person or through audio/visual platforms.
• Assist with BadgerCare/Medicaid & FoodShare enrollment.
• Provide assistance with Social Security, IDs, employment, and housing applications.
• Offer mental health coordination & recovery support.
• Provide life skills, coping skills, and budgeting support.
• Assist with medication management.
• Provide education coordination (GED, technical college).
• Offer Comprehensive Community Services (CCS) support.
• Collaborate with clients and service teams.
• Maintain accurate documentation.
• Apply evidence-based practices.
• Help individuals build independence and stability.
Requirements
• Bachelor’s degree in a human services–related field (examples include Psychology, Social Work, Criminal Justice, Counseling, Sociology, Special Education, Occupational Therapy, and others). Degrees not listed may require transcript review.
• Valid driver’s license and reliable transportation.
• Ability to work in community-based environments.
• Strong documentation, communication, and organizational skills.
• Comfort working with individuals experiencing crisis.
• Ability to use electronic health records and standard computer applications.
Benefits
• Public Service Loan Forgiveness (PSLF) eligibility
• Medical, dental, and vision insurance
• Flexible Spending Accounts
• Mileage reimbursement
• Generous PTO + 10 paid holidays
• 403(b) with employer contribution
• Annual raises prioritized
• Employee Assistance Program
• Service awards & recognition