About the position
We are growing our Children's Long Term Support team in 2027 and adding two new positions! Under the general direction of the CLTS/Birth to 3 Supervisor, assess and determine both financial and functional initial and ongoing program eligibility. Coordinate supports and services on-going to help the child maximize their independence as well as providing support to the family. Performs related duties as required.
Responsibilities
• Completes an individualized client needs assessment on cases referred for services to determine initial and ongoing eligibility.
• Service plan development and execution; develops outcomes, manages multiple providers to support outcomes, and monitors progress towards meeting outcomes, and completes authorizations for purchased services and/or supports.
• Provides case management and coordinative services to assist clients in gaining and retaining access to services necessary to maximize their level of functioning.
• Shares community resources.
• Works closely with immediate family members of the client to assist them in understanding, accepting and implementing the service plan for the client.
• Promotes child’s health, safety and welfare in the home and community.
• Cross-system coordination; advocacy/collaboration for coordination with other services and resources.
• Refers or coordinates client case plan with other agencies providing services to meet client needs.
• Assists other Agency staff in determining appropriateness of specialized services to supplement a client case plan.
• Will work to locate and assists in the development, recruitment, licensing or certification of resources necessary to implement case plans, as needed.
• May follow up on court-ordered services, if needed.
• Assists in short- and long-range planning, developing and identifying needed resources for long-term support populations.
• Provides community education/consultation/intervention regarding Department services.
• May develop ideas and create educational posts for social media.
• Transitional support: discusses legal authority changes when turning 18 and assists in the transitioning to adult programming, as needed.
• Maintains case records containing pertinent, accurate and current information; prepares correspondence, reports and other records as required.
• Shall be assigned to perform crisis on-call duty.
• Works a flexible schedule to meet the needs of the families.
• Provides direction to professional and para-professional staff.
Requirements
• Bachelor's degree in Social Work or a related human services field.
• At least two years of experience in providing to long-term support clients; or an equivalent of combination of education and experience.
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, clients, consumers , and the general public.
• Ability to communicate tactfully, clearly, concisely, and accurately with clients.
• Ability to calculate figures and amounts , such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
• Ability to apply concepts of basic algebra and geometry.
• Ability to solve practical problems and crises and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Knowledge of client management systems; Internet; spreadsheet and word processing software.
• Access to reliable transportation.
• Ability to exercise judgment and discretion in the application and interpretation of Department policies and regulations.
• Knowledge of human growth and behavior; specific range of treatment modalities peculiar to the professional specialty area of the employee; social casework principles and methods; and community based human services delivery system and resources available in the community.
• Ability to satisfactorily perform the following functions or demonstrate the following skills including: establish a therapeutic relationship with clients; make independent decisions; establish and maintain effective working relationships with clients, co-workers and other agencies and the public; and provide complex services in accordance with principles common to the specialty of the employee.
• Ability to apply laws of confidentiality appropriately.
• Demonstrates the ability to interpret, support and uphold the standards, ethics and boundaries of the social work profession.
Nice-to-haves
• It is unlikely an employee will perform all the duties listed on a regular basis, nor is the list exhaustive in the sense it covers all the duties an employee maybe required to perform. The examples are merely indicative, not restrictive.