Product Manager – HR Business Transformation (HRIS & Digital Workplace)
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Job Description: Product Manager – HR Business Transformation (HRIS & Digital Workplace)
Location:
Remote work
Function:
Human Resources / Digital Workplace Transformation duration: 12 Months+
Position Summary
As the
Product Manager – HR Business Transformation
, you will serve as the techno-functional bridge between HR leadership, HR Operations, IT/Engineering, and end-users. In this role, you will lead the digital product lifecycle for HR systems, employee-facing workflows, and enterprise HR technology.
You will combine deep hands-on expertise in
HRIS architecture
(Workday, ServiceNow HRSD, SuccessFactors, etc.) with modern
Product Management frameworks
to digitize, streamline, and scale HR business processes. You will define the product roadmap, translate complex HR business requirements into technical features, enforce platform compliance, and drive adoption of automated, AI-enabled employee workflows.
Key Responsibilities
Product Vision, Strategy & Roadmap
• Partner with HR sponsors and senior leadership to define the product strategy, vision, and multi-year roadmap for HR technology and workforce transformation.
• Prioritize the product backlog using value-based methodologies—balancing core HR operational requirements with modern employee experience (EX) improvements.
• Conduct discovery activities, including journey mapping, process flow analysis, use case identification, and pilot design.
Techno-Functional Solution Architecture & Execution
• Serve as the domain expert across core HR systems (e.g., Workday, SuccessFactors), talent management platforms, and middleware/automation solutions (e.g., Workato, ServiceNow, AI agents).
• Translate ambiguous HR business needs into technical user stories, API integration specs, and scalable, platform-aligned solutions.
• Lead cross-functional delivery teams (engineers, HR analysts, UX designers, change leads) through Agile product delivery cycles (sprints, standups, backlog grooming).
• Enforce architectural standards to prevent shadow IT, ensuring all new capabilities maximize reuse of approved platforms.
Change Management, Adoption & Metrics
• Partner with Change Management and HR Communications leads to drive user adoption and operational readiness for new system rollouts.
• Define and track value-realization metrics, including employee adoption rates, process efficiency, SLA responsiveness, and data accuracy.
• Manage solution handoffs to business sustainment teams, ensuring complete documentation, standard operating procedures (SOPs), and governance frameworks are established.
Decision Rights & Governance
• Owns:
Product backlog prioritization, sprint commitment, delivery methodology, technical user story acceptance, and workflow design execution.
• Does Not Own:
Platform architecture standards, data privacy/governance approvals, or core functional policy decisions (retained by HR leadership).
Required Qualifications & Skills
• Bachelor’s degree in Computer Science, Information Systems, Business Administration, Human Resources, or related field (or equivalent practical experience).
• 10+ years in product management, IT delivery, or business transformation, with at least 3–4 years focused specifically on
HR technology / HRIS ecosystems
.
• Techno-Functional HR Expertise:
Deep technical and functional understanding of enterprise HR platforms for workday and service delivery platforms (e.g., ServiceNow HRSD).
• Integration & Automation Knowledge:
Strong grasp of system integration patterns (APIs, Web Services), automated workflow engines (e.g., Workato, MuleSoft), and AI/LLM applications in HR (e.g., Moveworks, conversational AI, automated ticketing).
• Agile Product Delivery:
Proven track record in Agile/Scrum product management methodologies (writing PRDs/epics/user stories, managing backlogs, leading sprint planning).
• Stakeholder Management:
Exceptional communication skills with the ability to articulate technical constraints to non-technical HR leaders and translate HR business logic to software engineers.
Preferred Qualifications (What Gives You an Edge)
• Certification:
Certified Product Owner (CSPO/PSPO), SAFe Agilist, or HRIS platform certifications (e.g., Workday Pro/Integrations).
• Experience with enterprise-wide HR tran