📋 Tasks and responsibilities
In this role, you support employees, managers and the People Services & Solutions community with Time Services processes. You contribute to day-to-day operations and help maintain business continuity while a project is running. The scope covers Austria, Belgium and Germany.
You coordinate with in-country teams and global service centers to implement and execute end-to-end Time Services policies, programmes and regulatory requirements in daily operations. You also support the rollout of a new Time & Attendance system.
📌 Major Accountabilities
📌 Service Delivery & Operational Excellence
- Manage daily Time Services operations, including compiling and entering time & attendance data.
- Reconcile errors to keep time & attendance records accurate and complete.
- Maintain HR data correctly and ensure records remain complete and up to date.
- Work in line with applicable legislation, data privacy and data protection guidelines across the relevant countries.
- Perform country-specific data consistency checks.
- Follow the payroll calendar and prepare the required payroll inputs.
- Support NFCM and HR controls.
- Handle time & attendance questions and issues within the agreed time frames.
- Escalate unresolved requests to the appropriate point of contact, such as IT or the Time Services Unit Lead.
🛠️ Core T&A Technology Activities & BAU Tasks
- Identify exceptions and deviations.
- Prepare regular and ad hoc reports for payroll and other departments on request.
- Collect system enhancement needs and change requests, and coordinate follow-up with IT and/or the global support team.
- Support the project team in defining requirements, designing the setup and validating the system configuration in line with local legislation and regulations.
- Help ensure that Time Services delivery metrics and KPIs are achieved.
- Contribute to projects within the scope of People Services & Solutions.
- Perform other tasks assigned by the line manager.
📝 Your profile
- You have solid experience in HR operations, with a focus on Time Services or time & attendance processes.
- You are comfortable working with HR data, payroll inputs and compliance-related processes.
- You can coordinate with local teams, shared service centres and IT stakeholders.
- You work accurately and handle sensitive employee data with care.
- You are able to support system-related activities linked to Time & Attendance.
💼 Offer
You will be part of a growing Belgian SME where initiative and personal development are encouraged. We will provide you with an enjoyable work environment with fun colleagues. We will work out a career plan with you, with attention and a budget for extra education/certification. You can count on an attractive salary, supplemented with extra-legal benefits, including a company car.
(Freelance is also possible)
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