Job Description:
• Provide comprehensive operational, administrative, systems, and employee-service support across HR Operations
• Support HRIS questions, data audits, system testing, implementations, documentation, access requests, and routine issue resolution
• Maintain HR process documentation, SOPs, FAQs, knowledge-base content, employee records, compliance documentation, and internal resources
• Audit employee records in ADP for accuracy and completeness
• Support employment verifications, unemployment claims, record retention, HR audits, investigations, and compliance initiatives
• Respond to routine employee and manager questions about policies, procedures, benefits, payroll, systems, and HR processes
• Process hires, promotions, transfers, compensation changes, leaves, and terminations in HRIS, payroll, and related systems
• Coordinate onboarding and offboarding activities, including documentation, background screening, I-9 compliance, employee setup, orientation, exit processes, and Payroll coordination
• Act as backup for Payroll administration and assist with benefits, leave, payroll, enrollment, life-event, and open-enrollment processes
• Support leave administration and reconcile benefits data across HRIS, payroll, and vendor systems
• Coordinate HR Operations, Total Rewards, and cross-functional initiatives by tracking timelines, deliverables, action items, and stakeholder updates
• Escalate complex, sensitive, or specialized matters to appropriate specialists
Requirements:
• Bachelor's Degree or equivalent experience
• 4+ years of experience in HR and HRIS experience
• Proficiency in MS Excel
• Knowledge of HR best practices and key HR processes
• Ability to work with multiple sources of data and strong attention to detail
• Ability to communicate with multiple stakeholders and varied audiences
• Ability to build stakeholder relationships, set expectations, and communicate progress
• Regular and punctual attendance
• Ability to perform sedentary computer-based work with occasional standing or walking
• Ability to travel up to 5% of the time
• ADP experience preferred
• HR Certification is a plus
Benefits:
• Flexible in-office, hybrid, and remote work arrangements, determined with the leader during hiring
• Reasonable accommodations for applicants and candidates with disabilities
• Employee-centric work environment
• Opportunity to participate in HR projects and initiatives
• Guidance, mentorship, or subject matter expertise opportunities