About the Role
We are looking for an experienced and people-focused HR Manager to lead and strengthen our HR operations, employee experience, and people management practices. The ideal candidate will have strong experience in HR operations, employee relations, performance management, policies, payroll coordination, and talent management.
This role requires a hands-on HR professional who can work closely with leadership and department heads, drive HR initiatives, resolve employee matters, and ensure effective implementation of company policies and processes.
Key Responsibilities
HR Operations & Administration
- Manage day-to-day HR operations across the employee lifecycle.
- Oversee onboarding, transfers, promotions, confirmations, offboarding, and employee documentation.
- Maintain accurate employee records and ensure HRIS/HRMS data is up to date.
- Coordinate with Accounts/Finance on payroll, increments, deductions, commissions, and settlements.
- Ensure timely issuance of employment letters, experience letters, salary slips, and other HR documents.
Employee Relations & Engagement
- Act as a trusted point of contact for employee concerns, grievances, and workplace issues.
- Work closely with managers to resolve employee relations matters fairly and professionally.
- Support employee engagement, culture-building, and internal communication initiatives.
- Conduct employee meetings, exit interviews, and retention discussions.
- Promote a positive, professional, and performance-driven workplace culture.
Policies & Compliance
- Develop, review, and implement HR policies, procedures, and the employee handbook.
- Ensure employees and managers understand and follow company policies.
- Maintain proper documentation related to disciplinary actions, warnings, notices, and employee cases.
- Ensure HR practices remain aligned with applicable employment laws and organizational requirements.
Leadership & Stakeholder Management
- Partner with senior management and department heads on people-related matters.
- Provide HR guidance on employee performance, organizational changes, compensation, and workforce decisions.
- Lead and mentor HR team members.
- Ensure consistent application of HR processes across departments.
Requirements
- 8+ years of progressive HR experience, preferably in a technology, SaaS, IT, or fast-paced organization.
- Bachelor's or Master's degree in Human Resources, Business Administration, or a related field.
- Strong experience in HR operations and employee lifecycle management.
- Hands-on experience with performance management, employee relations, and HR policies.
- Experience coordinating payroll, compensation, increments, and final settlements.
- Strong knowledge of HRIS/HRMS systems and HR reporting.
- Experience handling sensitive employee matters and workplace investigations.
- Strong understanding of employment practices and HR compliance.
- Excellent communication, negotiation, and conflict-resolution skills.
- Strong analytical and decision-making abilities.
Preferred Qualifications
- Experience managing HR teams and working directly with senior leadership.
- Experience in a technology/SaaS organization.
- Experience implementing or improving HRMS/HRIS systems.
- Strong knowledge of HR analytics and workforce planning.
- Experience developing employee handbooks and organizational policies.
- Professional HR certification such as CIPD, SHRM, or equivalent is a plus.
About TekHQS
TekHQS is a global technology and AI-driven solutions company delivering scalable SaaS, Cloud, AI/ML, Blockchain/Web3, DevOps, and enterprise software solutions to startups and enterprise clients worldwide.
With a team of 300+ professionals across the USA, UK, UAE, Qatar, Pakistan, and India, we specialize in building high-performance digital products across Logistics, FinTech, Healthcare, and emerging technology sectors.
At TekHQS, we foster a culture of innovation, ownership, accountability, and continuous growth — empowering our teams to build impactful technology that drives real business transformation.
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