Job Description:
• Resolve complex Human Resources cases and provide subject matter expertise on employee lifecycle transactions, policy interpretation, time and attendance, benefits, and other Human Resources inquiries
• Partner with People Partners, Human Resources Business Partners, Talent Acquisition, and Centers of Excellence on case escalation, issue resolution, and end-to-end service delivery
• Support people leaders on performance management administration, documentation requirements, and Human Resources processes
• Participate in talent acquisition activities as assigned
• Document case activities and maintain accurate records in Human Resources systems
• Support compliance, auditability, reporting, and knowledge management
• Identify process improvement opportunities and analyze recurring issues
• Contribute to standardization, simplification, and continuous improvement initiatives across Human Resources Service Delivery
Requirements:
• Bachelor's degree in Human Resources, Business Administration, or related field, or equivalent combination of education and experience
• 3+ years of experience in Human Resources operations, shared services, employee relations support, or a Human Resources generalist or specialty discipline
• Experience independently managing complex Human Resources cases within established policies and procedures
• Experience utilizing Human Resources Information Systems (HRIS), case management systems, and related business applications
• Experience analyzing data, identifying trends, and supporting process improvement initiatives
• Experience supporting multiple sites, business units, or operating companies
• Experience providing compensation or hiring support during recruitment processes
• Experience working within a shared services or case management environment
Benefits:
• Comprehensive benefit programs
• Health care program
• Paid time off
• Medical insurance
• Dental insurance
• Vision insurance
• 401(k)
• Bonus/incentive pay
• Remote work arrangement for eligible roles
• Reasonable accommodations for applicants and employees with disabilities