1. Employee Experience
Ensure employees receive timely, accurate HR support throughout their lifecycle
Address workplace concerns early to prevent escalation
Maintain clear, consistent HR communication across the organization
2. Core HR Operations
Own employee records, documentation, and data integrity in HR systems
Manage leave administration, policy application, and employee status changes
Partner with payroll teams to ensure accurate inputs and deadlines
3. Manager Support
Advise managers on performance issues, policy interpretation, and employee matters
Support corrective actions and documentation with a fair, compliant approach
Help leaders apply HR practices consistently across teams
4. Compliance & Risk Control
Apply U.S. federal and state employment laws in daily HR decisions
Maintain audit-ready documentation and policy adherence
Flag potential compliance risks and recommend corrective actions
5. Talent & Workforce Support
Support hiring processes and smooth onboarding transitions
Contribute to retention, engagement, and workforce planning initiatives
Assist with performance review cycles and development programs
What Success Looks Like
Employees trust HR and receive timely, accurate support
Managers rely on HR for clear, compliant guidance
HR records are clean, current, and audit-ready
Issues are resolved proactively, not reactively
HR processes scale smoothly in a remote environment
Required Background
3+ years in an HR Generalist or broad HR role
Hands-on experience supporting U.S.-based employees
Working knowledge of employment laws, policies, and HR operations
Experience operating independently in a remote setup
Key Skills (Non-Negotiable)
Sound judgment and discretion
Clear written and verbal communication
Strong documentation and follow-through
Ability to balance employee advocacy with business needs
Comfort handling sensitive and complex situations
Nice to Have
SHRM-CP / PHR certification
Multi-state workforce exposure
Experience in fast-growing or remote-first companies
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