Hospitality Implementation Consultant
Department: Infor Consulting Services
Employment Type: Full Time
Location: US-Remote
Description
Infor's growing Hospitality Software Consulting organization is looking for Application Consultants for our North America Consulting practice. The role of Application Consultant requires extensive (75%) travel working with our customers to ensure successful software installation. This role is client-facing, representing Infor's commitment to training and product support while collaborating with professional services and support personnel to ensure a quality product and service delivery.
A Typical Day in the Life Includes:
• Manage all aspects of on-site training and installation of Infor Hospitality software applications.
• Conduct standardized training courses using Infor training documentation.
• Provide on-site transitional support of software installation go-live.
• Provide timely communication of project status to customer and Infor.
• Adhere to project schedule including flights, training, meetings, conference calls, etc.
• Assist in creating and updating installation and training documentation.
• Maintain superior product knowledge and complete product competency certification.
Basic Qualifications:
• Experience working in hotel operations including front desk, management, night audit, etc.
• Ability to travel 75% - must have or be able to obtain valid US passport & driver's license.
• Legal authorization to work permanently in the United States for any employer without requiring visa transfer or sponsorship now or in the future.
Preferred Qualifications:
• Undergraduate degree in hotel operations, business, or related field.
• Bilingual preferred.
• Previous experience in casino operations.
• Previous experience providing remote or onsite training, configuration, and implementation.
(Remote US: Atlanta, GA or Dallas, TX)