Role Description
We are seeking a highly organized and detail-oriented Pre-Litigation Case Manager to manage personal injury cases from intake through settlement. This role requires frequent communication with clients, insurance companies, and attorneys, as well as strong follow-up and case-tracking skills. The ideal candidate is proactive, client-focused, and comfortable handling multiple cases simultaneously.
Monthly compensation: 1,220 to 1,320 USD
Schedule: Monday to Friday, 08:00 a.m. to 05:00 p.m. MST
Responsibilities include, but are not limited to:
• Escalate issues and contact attorneys when needed
• Sending settlement letters to insurance companies
• Request, order, and track medical records and other documents
• Communicating with clients
• Maintain accurate case notes and ensure deadlines are met
• Text and communicate with clients through the CRM system
• Monitoring when a case is ready to send a settlement letter
• Manage pre-litigation personal injury cases from intake through settlement
Qualifications
• Prior experience as a pre-litigation case manager, legal assistant, or similar role
• Strong written and verbal communication skills
• Experience working with insurance companies and adjusters
• Ability to manage a high-volume caseload efficiently
• Familiarity with CRM or case management systems
• Strong organizational skills and attention to detail
• Ability to work independently while supporting a team
• Experience in personal injury law is preferred
Requirements
• Work Shift: Monday to Friday, 08:00 a.m. to 05:00 p.m. MST
• Languages: English, Spanish
Benefits
• Great Place to Work Certification every year since 2022
Company Description
For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive.