[Hiring] Program Manager - Released Products @Thermal Works

Role Description ThermalWorks has an exciting opportunity for someone passionate about sustainability and eager to be part of an innovative company that’s on a journey to transform the world’s infrastructure. We are seeking a Program Manager - Released Products to join the ThermalWorks Team, working directly with R&D, Engineering, Project Management, Operations, Service, and other stakeholders, focusing on managing changes after initial product release. Key Responsibilities • Product Lifecycle & Revision Coordination • Manage programs for released products — major revisions, performance or configuration updates, compliance-driven changes, manufacturing changes, and documentation-impacting updates. • Maintain revision plans defining scope, affected products and configurations, deliverables, owners, dependencies, milestones, and implementation status. • Lead recurring cross-functional meetings — agendas, status updates, decisions, and action items — and follow through to closure. • Monitor schedule, scope, risk, and readiness; identify gaps early and escalate decisions or resources needed to keep revisions moving. • Coordinate release and implementation readiness across Engineering, Operations, Service, Project Management, and external manufacturing partners. • Documentation Update Coordination • Partner with the Technical Writer, R&D, and Project Management to identify documentation affected by released-product changes and revisions. • Coordinate priorities, reviews, approvals, and release timing for updates to product specifications, data sheets, IOM manuals, submittals, drawings, test information, labels, and attachments. • Ensure documentation owners receive complete, timely technical inputs — approved engineering changes, updated drawings, performance data, calculations, test results, and configuration details. • Track document status and dependencies through review and release while keeping customer, project, manufacturing, and service needs visible. • Confirm released documentation matches the intended product revision and that superseded or incomplete information is flagged for disposition. • Engineering Change & Configuration Follow-Through • Manage implementation follow-through for approved ECRs, ECOs, and ECNs affecting released products. • Verify approved changes are reflected in the applicable BOMs, drawings, controlled documents, manufacturing instructions, supplier communications, and product records. • Maintain traceability between revision scope, engineering changes, documentation deliverables, approvals, and implementation evidence. • Support cut-in planning and communication, so teams know which revision applies, when it takes effect, and what deliverables are required. • Program Visibility & Stakeholder Communication • Maintain concise dashboards, trackers, meeting records, and decision logs that make revision status and accountability visible. • Report status to Product Development leadership and stakeholders, highlighting progress, upcoming milestones, risks, overdue actions, and decisions required. • Coordinate handoffs between Product Development and Operations, including readiness reviews and completion criteria. • Support consistent working practices for released-product revision planning, documentation coordination, and action closure. Qualifications • Bachelor's degree in Engineering, Manufacturing, Supply Chain, Business, Project Management, or a related technical field, or equivalent experience. • 5+ years in program or project coordination, product lifecycle support, engineering change coordination, production planning, or a related role involving engineered or manufactured products. • Experience coordinating cross-functional work across Engineering, Operations, Manufacturing, Project Management, Quality, Service, and suppliers or contract manufacturers. • Experience with revision control, engineering change processes, documentation workflows, or configuration management in a quality-driven manufacturing environment. Requirements • Strong program coordination and follow-through, able to manage multiple revisions and competing priorities. • Highly organized, maintaining clear scope, ownership, dependencies, milestones, risks, decisions, and action status. • Clear written and verbal communication, including meeting facilitation, status reporting, and escalation. • Able to read and work with BOMs, drawings, engineering change records, technical documents, and product configuration information; document authorship or design authority is not required. • Comfortable collaborating with technical writers, engineers, project managers, operations and manufacturing teams, and external partners. • Proficient with Microsoft Office and project or document tracking tools; PLM, ERP, QMS, or project management systems a plus. • Self-directed, reliable, detail-oriented, and effective in fast-changing, cross-functional environments. • Familiarity with HVAC, thermal systems, electromechanical equipment, data center infrastructure, or contract manufacturing is a plus. Benefits • Innovate at Speed: Thrive in a fast-paced, entrepreneurial environment where your ideas actually matter. • Own Your Work: Enjoy the flexibility and autonomy to execute and do your best work. • Learn from the Best: Collaborate daily with top-tier, experienced industry experts. • Elevate Your Craft: Be part of a respectful, continuous-learning culture driven by excellence. • Make a Real Impact: Join a team of dedicated changemakers building solutions that benefit people and the planet.