Role Description
The Credentialing Coordinator supports the Credentialing, Licensing & Privileging Manager in ensuring that all radiologists maintain active, compliant state medical licenses, hospital/facility privileges, and payer enrollments necessary to provide teleradiology services without interruption. This role is detail-oriented and deadline-driven, requiring the coordinator to track hundreds of moving credentialing items across multiple states and client facilities simultaneously, escalate risks before they become service gaps, and maintain audit-ready documentation at all times.
This is a support/coordination role — the Coordinator executes day-to-day credentialing tasks, data entry, and follow-up, while the Manager sets strategy, handles complex or escalated cases, and owns final sign-off on privileging decisions.
What You'll Do:
• Prepare, submit, and track new state medical license applications and renewals for radiologists across multiple state medical boards
• Monitor license expiration dates and initiate renewals within required lead times to prevent lapses
• Maintain accurate records of license numbers, restrictions by state
• Assist with initial appointment and reappointment applications for hospital/facility medical staff privileges
• Compile and submit required documentation (CV, malpractice insurance certificates, references, case logs, health statements) to client facilities
• Track privileging timelines and escalate delays to the Credentialing, Licensing & Privileging Manager to keep applications moving
• Conduct or coordinate primary source verification of education, training, board certification, licensure, and work history
• Support payer enrollment and CAQH profile maintenance/attestation on behalf of providers
• Query and document results from NPDB, OIG/SAM exclusion lists, and other required databases
• Maintain credentialing files and databases with current, accurate provider data
• Generate expiration/renewal reports and dashboards for the Manager; flag upcoming expirations proactively
• Ensure all files are audit-ready and compliant with NCQA, URAC, Joint Commission, and client-specific standards
• Provide regular status updates to the Credentialing Manager and flag delays or compliance risks
• Stay current on state-specific licensing requirements and interstate licensure processes (e.g., IMLC)
• Support internal and external credentialing audits by pulling documentation on request
• Follow all HIPAA and confidentiality requirements when handling provider data
Qualifications
• High school diploma or equivalent; Associate's or Bachelor's degree preferred
• 1–3 years of experience in credentialing, medical staff services, licensing, or healthcare administration
• Strong organizational skills with proven ability to manage a high volume of deadlines simultaneously
• Excellent written and verbal communication skills
• High attention to detail and comfort with repetitive, precision-based data work
Requirements
• Certified Provider Credentialing Specialist (CPCS) or working toward certification (nice to have)
• Experience with multi-state licensing, telemedicine/teleradiology, or locum tenens credentialing (nice to have)
• Familiarity with the Interstate Medical Licensure Compact (IMLC), CAQH, NPDB, and payer enrollment processes (nice to have)
Benefits
• Innovate for Global Good: Join us to pioneer world-first AI technology that transforms patient outcomes and helps build a healthier, fairer world.
• Collaboration Across Continents: Work with brilliant minds from every corner of the globe in a culture built on trust, autonomy, and genuine teamwork.
• Well-Funded & Global: Backed by world-class investors including Aware Super, Blackbird Ventures, Skip Capital, and Horizons Ventures, we’ve raised over US$240M to accelerate our global impact.
• Scale Your Potential: Tap into yearly L&D budgets, mentoring, hackathons, and secondments—all supported by a transparent growth framework to grow your career.
• Flex for Life: Work when and where you do your best—with WFH options, flexible hours, and the autonomy to make an impact your way.
• Support for Every Family Journey: From fertility to parenthood, loss, and even grandparenthood—we provide inclusive, thoughtful policies to support families in every stage.