Job Description:
• Support and maintain InterSystems HealthShare, Health Connect, IRIS, and related platform technologies in production environments.
• Develop and implement automation solutions to improve operational efficiency and streamline software delivery processes.
• Maintain Continuous Integration and Continuous Delivery (CI/CD) pipelines and deployment processes.
• Perform system administration activities including installation, configuration, patching, backup, recovery, and performance tuning.
• Manage certificate lifecycle activities and support security integrations including OAuth, SSO, and ADFS.
• Provide Tier 3 production support and troubleshooting for HealthShare applications and related infrastructure.
• Configure and support monitoring, alerting, and operational tools to ensure platform availability and reliability.
• Collaborate with engineering and operations teams to identify, troubleshoot, and resolve complex technical issues.
• Take on additional tasks and responsibilities as needed to support team objectives and ensure the success of the project.
Requirements:
• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related technical discipline.
• 3+ years of professional experience in information technology, healthcare IT, or federal government contracting environments.
• Hands-on experience supporting InterSystems HealthShare, Health Connect, IRIS, Ensemble, or Cache environments.
• Experience administering Linux/Unix-based systems and large middleware applications.
• Experience with cloud platforms such as AWS.
• Experience developing or maintaining CI/CD pipelines using tools such as Jenkins, Ansible, or similar technologies.
• Experience with monitoring and observability platforms such as Splunk, Dynatrace, CloudWatch, or equivalent solutions.
• Familiarity with OAuth, SSO, certificate management, and enterprise authentication technologies.
• Knowledge of Agile methodologies, DevOps practices, and modern software delivery processes.
• Strong analytical, troubleshooting, and communication skills.
• Additional Qualifications: Experience supporting Department of Veterans Affairs (VA) healthcare systems or other federal healthcare programs.
• Experience with healthcare interoperability platforms and technologies.
• AWS Certified Solutions Architect Associate or similar cloud certification.
• Experience with Python scripting and infrastructure automation.
• Experience supporting highly available production environments and on-call operations.
• Ability to obtain and maintain a government clearance.
Benefits:
• Medical/Dental/Vision.
• 401k with Employer Match.
• PTO + Federal Holidays.
• Corporate Laptop.
• Training Opportunities.
• Remote Opportunity.