We’re looking for a detail-oriented, self-motivated professional to join our Workplace Solutions team as a Group Underwriting Support Assistant. In this role, you’ll work extensively with data, using Excel tools such as VLOOKUPs, pivot tables, sorting, and cell formatting to organize and prepare information for our underwriters. You’ll manage daily production goals, analyze and restructure data from a variety of sources, and communicate regularly with underwriters, renewal offices, field partners, and your team. If you enjoy working with numbers, digging into data, and figuring out how information fits together, this could be a great fit for you.
WHAT WE CAN OFFER YOU:
- Hourly Wage: $20.50 - $22.00 per hour, plus annual bonus opportunity.
- 401(k) plan with a 2% company contribution and 6% company match.
- Work-life balance with vacation, personal time and paid holidays. See our benefits and perks page for details.
- Applicants for this position must not now, nor at any point in the future, require sponsorship for employment.
WHAT YOU'LL DO:
- Review and verify census data with precision, and monitor revisions to accurately rate renewals.
- Manage the renewal process efficiently, troubleshoot system errors, and maintain documentation.
- Communicate effectively with customers and business partners, using strong decision-making skills.
- Utilize databases to document reporting requirements and generate system reports.
- Provide exceptional customer service while adhering to industry guidelines, confidentiality, and HIPAA standards.
WHAT YOU’LL BRING:
- Strong Proficiency using Excel including advanced functions such as V-lookups and pivot tables.
- Excellent customer service and relationship building skills.
- Adaptability and the ability to learn quickly.
- Strong verbal and written communication skills.
- Critical thinking skills, sound judgment, creativity and flexibility.
- You promote a collaborative culture, value different ideas and opinions, and listen courageously, remaining curious in all that you do.
- Able to work remotely with access to a high-speed internet connection and located in the United States.
- Able to travel occasionally (approximately 5–10% annually) to attend events and in-person meetings (travel reimbursed).
PREFERRED:
- Experience working with data, including data entry, with the ability to maintain accuracy and use information to identify trends and support decisions.
- Experience in underwriting for group or individual insurance products.
We value unique experience, skills, and passion for innovation. If your experience aligns with the listed requirements, please apply!
If you have questions about your application or the hiring process, email our Talent Acquisition area at . Please allow at least one week from time of applying if you are checking on the status.
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Salary: C18 | Pay Scale: 100 C18 - HourlyOriginally posted on