About the position
Fowler School of Engineering Graduate Peer Advisors are a valuable academic resource who help students select classes that meet their interests and program requirements. They provide information on academic programs, policies, and procedures, and make appointment referrals to campus resources. They also offer advice based on their experiences as students at Chapman University.
Responsibilities
• Contribute to a professional, helpful, welcoming atmosphere and maintain a positive attitude for faculty, staff, students, and visitors of the department.
• Communicate with FSE students via Slack regarding upcoming advising sessions.
• Create flyers for advising sessions.
• Create Zoom meetings and reserve a room for drop-in hours.
• Communicate with the Faculty within Fowler Engineering when needed.
• Hold and manage calendar for in-person and virtual appointments and be available during defined drop-in hours.
• Respond to all email inquiries in a timely and professional manner.
• Perform basic intake analysis to determine if they can assist the student themselves or should refer the student to the appropriate department, college, or campus-level resource.
• Calendar, track and keep notes for every student meeting.
• Meetings should be scheduled for 15-30 minutes per student.
• Explain and guide students on the importance and relevancy of Program Advisors to assist with enrolling in waitlisted classes, major-related questions, incorporating study abroad, and graduating on schedule.
• Strive constantly to be accurate and honest in all communication.
• Attend all training sessions and Peer Advisor meetings.
• Other duties as assigned.
Requirements
• GPA of 3.0 or above
• Strong interpersonal, written, and oral communication skills
• Reliability and punctuality
• Well-organized with assigned projects
• Ability to motivate and inspire peers along their academic journey
• Openness to share own academic experiences for the encouragement of peers
• Commitment to maintain confidentiality and represent Chapman University in a professional manner