GoHighLevel Operations & Client Support VA

HIRING: GoHighLevel Operations & Client Support VA We are looking for a highly organized and client-focused GoHighLevel Operations & Client Support VA to support the day-to-day operations of a CRM solutions business. The ideal candidate has hands-on experience with GoHighLevel, A2P/10DLC, client onboarding, CRM management, and customer support. The candidate should be comfortable setting up and managing client accounts, assisting with platform-related concerns, communicating directly with clients, and handling various operational tasks independently. The successful candidate should be proactive, detail-oriented, professional, and confident working with clients while managing multiple day-to-day responsibilities. Responsibilities GoHighLevel & CRM Management - Set up, activate, and manage client accounts within GoHighLevel - Manage contacts, pipelines, conversations, calendars, and other CRM-related tasks - Assist with GoHighLevel account configuration and platform support - Monitor client accounts and help identify and resolve basic issues - Assist with workflows, automations, forms, and other GHL-related tasks as needed - Maintain accurate and organized client information and account records Client Onboarding & Support - Assist with new client onboarding and account activation - Guide clients through the onboarding process and required setup - Collect and organize client information and requirements - Provide day-to-day customer and client support - Respond to client questions and assist with basic troubleshooting - Conduct client check-ins and follow-ups - Track outstanding client requests and ensure timely follow-through A2P / 10DLC Support - Assist with A2P/10DLC registration and related account setup - Help gather and organize required client information and documentation - Monitor registration or setup status and follow up on pending requirements - Assist clients with A2P/10DLC-related concerns when needed - Maintain accurate records of client registration and messaging-related information Client Communication & Meetings - Communicate professionally with clients through email, chat, and other channels - Participate in client meetings and calls as needed - Explain basic platform or account-related processes clearly to clients - Follow up with clients regarding pending tasks, requirements, and concerns - Maintain professional and responsive client communication Administrative & Operations Support - Assist with day-to-day business and operational tasks - Track tasks, deadlines, client requests, and follow-ups - Organize documents, records, and client information - Assist with general administrative and data entry tasks - Help monitor ongoing operational requirements and pending items - Work independently while keeping tasks and priorities organized Social Media Support - Create and schedule basic social media posts - Assist with organizing social media content and posting schedules - Perform basic social media-related administrative tasks as needed Qualifications - Hands-on experience with GoHighLevel - Previous experience with A2P/10DLC registration or setup - Experience with client onboarding and account activation - Experience with CRM management - Previous experience in customer support, client support, account management, or a similar role - Experience handling client-facing communication and meetings - Strong understanding of GoHighLevel features, account management, and CRM operations - Strong organizational and administrative skills - Excellent written and verbal English communication skills - Strong attention to detail and follow-through - Ability to manage multiple tasks and priorities independently - Basic experience with social media management - Professional, proactive, reliable, and client-focused - Experience working with US-based clients or businesses is a strong advantage What We’re Looking For - A well-rounded GHL professional who can support both clients and day-to-day CRM operations - Someone who is proactive, organized, detail-oriented, and confident in client communication - A candidate with hands-on operational experience, rather than only basic GoHighLevel knowledge - Someone looking for a long-term opportunity Compensation $5/hour Work Setup 100% Work From Home Schedule Monday to Friday Part-Time 11:00 AM–3:00 PM PST