POSITION OVERVIEW
CONFERENCEDIRECT – GLOBAL ACCOUNT EXECUTIVE
ABOUT THE ORGANIZATION
Founded in 1998, ConferenceDirect, LLC has become one of the largest providers of full-service meeting
planning professionals with over 450 Associates representing over $1.1 billion in room revenue, and
13,000 events annually. ConferenceDirect, LLC provides its customers with professionals who specialize
in: site selection, contract negotiations, registration & housing, conference management, strategic
meetings management services, marketing support, sustainable meting planning, and mobile apps to
Association, Corporate, and SMERF customers. Additionally, ConferenceDirect provides support for its
Associates in the form of collections and accounting services.
For more information on ConferenceDirect, LLC please visit website at www.conferencedirect.com
We are seeking passionate, knowledgeable and experienced industry professionals to join our team of
independent contractors and share in our success. The individual must be highly motivated with a strong
entrepreneurial spirit. Background of experience should include hotel sales and/or, , national/global sales
office,. This is a remote office and self generated sales opportunity; the ability to work independently will
be required for success.
Qualifications:
In preparing for this position, candidate ideally will have worked in at least the following departments or
positions: Hotel Sales Manager, Senior Sales Manager, CVB, Convention Center Sales, National Account
Manager, Meeting Planner
• Preferred minimum of 5-7 year(s) of hotel group sales experience.
• Experience selling to a variety of market segments.
• Actively participate in industry related organizations.
• Strong background in selling group rooms, F&B, Catering, Meeting Rooms, and A/V.
• Thorough knowledge of sales techniques.
• Enjoy asking for business and closing sales.
• Consistently make propsecting calls.
• Aggressively pursue new account development.
• Enjoy account management and building a book of repeat business.
• Track record of developing long term business relationships.
• Maintain consistent verbal and written communication with clients.
• Make onsite and field presentations to prospective clients.
• Participate in local community to develop business.
Business Skills:
• Clear, concise written and verbal communication skills.
• Experience making presentations in front of groups.
• Excellent time management skills.
• Strong organizational skills.
• Good knowledge of basic computing skills.
• Strong customer service orientation and skills.
• Excellent listening skills.
• Exceptional detail in follow-up.
• Create courteous, friendly, professional work environment.
• Creative problem solving skills.
• Ability to quickly evaluate alternatives and decide on a plan of action.
• Solid skills selling and negotiating contracts, programs, or projects.
Scope of Position:
• Customer Prospecting and Development: On average, Global Account Executives have between
five and twenty ongoing client relationships. By contacting former colleagues, friends, family and
associates, you will want to identify potential customers who would be interested in utilizing your
services. A large portion of your job will revolve around building and maintaining customer
relationships. This is a self generating sales position.
• Hotel Searches: Once a customer agrees to do business with you, it becomes your job to find them
the right product, at the right price for their program. In order to do this, you will want to be certain
that you obtain all of the appropriate information from your client, and convey this information
accurately to all hotels included in the search. ConferenceDirect Associates are able to send leads
electronically through its technology partners or direct, allowing for immediate connection with hotels.
• Information Compilation and Delivery: ConferenceDirect provides all Associates with an excellent
Customer Response Template that you will fill out with availability information from the hotels and
forward to your client. You will then ask your customer to select two-three hotels that they prefer,
and begin negotiations with those hotels that make the customer’s preferred list. It is also your
responsibility to relay information regarding the customer’s decision to all hotels that were included in
your search.
• Contract Negotiation: Some customers prefer to negotiate contracts on their own, but others want
ConferenceDirect to handle this on their behalf. Part of your responsibility is to utilize your experience
to negotiate the best possible business terms for your customer. ConferenceDirect does have pre
negotiated contracts with many of the major brands to assist your efforts in this area.
• Solicitation for Other Services: Although site selection assistance is the primary focus for many
Global Account Executives, there are also many other ways to earn commission such as through
housing & registration, conference management or event technologies. As a ConferenceDirect Global
Account Executive, you have the opportunity to discuss these “other” services with your customer in
order to determine what other aspects of meeting planning ConferenceDirect might be able to assist
with. The information that you uncover is then shared with our service divisions so that we can decide
collectively how to best service the client. You are paid a commission on any referred business that
actualizes.
• Maintain Relationships: Taking all the appropriate steps, using ConferenceDirect tools and
resources to show value to the customers so they will provide business on a consistent basis, versus
one time opportunity.
Why you want to work for us
• Training: We are committed to making sure our Associates are fully supported when they decide
to join our dynamic team. Our Vice President of Training will ensure you are well trained and ready
for success with ConferenceDirect.
• Earning potential: Unlimited.
• Paid Faster / Upfront: Advance commissions can be paid at time of booking.
• Accounts Receivable Department: dedicated to manage the entire commission collection process
so that you can focus your time and energy on your clients needs.
• Flexible Work Hours / Environment: ConferenceDirect Associates establish their own work hours
and where they wish to work…it is up to them. They establish their own goals.
• Full service resource to customers: ConferenceDirect Associates have the ability to provide service
to their customers in key industry service areas. ConferenceDirect Associates are positioned to be a
true single point of contact for all their customers’ hospitality needs.
• Contact driven work model: The ConferenceDirect work model is neither geography nor market
segment driven when it comes to customers. You can work with clients anywhere in the world. Our
success is based on building relationships and trust, and a focus on excellent delivery of services
requested.
• Marketing collateral: ConferenceDirect has excellent marketing materials and website support in
place for ConferenceDirect Associates to tap into for key customer calls or just sending brochures to
introduce the service to prospective customers. Take advantage of what is in place.
• The Brand: ConferenceDirect has become one of the leading full-service brands in the hospitality
industry in this competitive space. Our clients work with ConferenceDirect because of our full-service
model (Housing, Registration, Conference Management, SMMP, and Mobile Apps are our own
services), and our focus on professionalism, quality, consistency, and the highest standards of service
in the industry.
The person that fills this position will be an independent contractor of ConferenceDirect. This means that
you may work on your own, collaborate with team members in various departments, depending on the
scope of the projects you work on. You will have the freedom of determining the means of achieving
results in this position, while adhering to the Company's overall goal of providing exceptional event and
meeting services for our clients.
Julie Swan
Director of Recruiting
ConferenceDirect®
Office: 323-307-7128
Julie.Swan@ConferenceDirect.com
www.conferencedirect.com
5-7 years hotel group sales experience; strong sales techniques; ability to prospect and close; excellent communication and time management; basic computing skills; independent contractor.
Key Responsibilities
- prospecting customers
- negotiating contracts
- managing accounts
Job Details
- Category: Sales
- Seniority: Senior Level
- Commitment: Contract
- Workplace: Remote — United States
- Languages: English
About ConferenceDirect
A full-service meeting planning company providing site selection, contract negotiation, and event management services. — Industry: Consulting Services