Are you passionate about Customer Service and Digital Industry? Do you have exceptional communication skills in German? This is your chance to kickstart or elevate your career by working as a Customer Specialist for one of the most renowned global companies in Braga, totally Remote!
What Youll Do:
- Utilize your knowledge of automotive and digital products to truobleshoot and resolve issues effectively.
- Maintain clear and accurate documentation of customer interactions, resolutions, and follow-ups in the CRM system.
- Collaborate with colleagues to enhance the overall customer experience.
- Staying update on client's latest offers, policies, and services to provide customers with accurate and timely information.
- Exibit warmth and enthusiasm in every customer interaction
What Were Looking For:
- Fluency in German (C1 level or above) and advance in English.
- Excellent communication and interpersonal skills.
- Prior experience in customer support is a plus but not mandatory.
- Strong problem-solving abilities and attention to detail.
What We Offer:
- Competitive Salary: Includes a base salary, two additional annual bonuses, and performance incentives.
- Welcome Bonus: 2000€
- Benefits: Meal allowance, healthcare coverage, transportation bonus, and exclusive discounts.
- Comprehensive Training: Provided by certified instructors to set you up for success.
- Career Development: Opportunities for professional growth within the company.
- Fully Remote from the comfort of your home (Candidates must be located in Braga or sorrounds)
We're looking for candidates who can start immediately, so dont wait to apply!
Join a dynamic and supportive team, where innovation meets opportunity. If youre ready to take your career to the next level, wed love to hear from you!
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