The Opportunity
Event Network creates retail experiences inside some of the country's most memorable cultural, educational, and entertainment destinations. As General Merchandise Manager, you will lead merchandise strategy and product vision for an assigned portfolio of partnerships, translating each partner's mission, brand, guest experience, and business opportunity into distinctive, commercially compelling product experiences. This role combines strategic merchandising leadership, exceptional product instinct, financial acumen, and trusted relationship-building. You will confidently present product strategies, earn partner trust through thoughtful ideas and sound judgment, and lead teams that deliver differentiated assortments with consistent follow-through.
We prefer someone located in either San Diego, CA or Park City, UT. However, for the right individual we are also open to someone working this role remotely.
CURIOSITY
Understand our partners, guests, businesses, and marketplace; ask thoughtful questions and turn insight into stronger product strategies.
GENEROSITY
Build trust, share knowledge, develop others, and create relationships rooted in listening, respect, and shared success.
CREATIVITY
Inspire differentiated product and storytelling that authentically extends each partner's mission and guest experience.
Leadership Mandate
Own merchandise strategy, product vision, partnership health, and concept direction for an assigned portfolio. Build trusted partner relationships, develop strong merchandising leaders, and use sound financial and product judgment to ensure each business is distinctive, productive, and aligned with Event Network priorities.
Core Responsibilities
Lead Portfolio Strategy and Product Vision
- Develop and lead merchandise strategy and product vision for an assigned portfolio. Become deeply knowledgeable about each partner's mission, brand, audience, guest experience, priorities, and business opportunities. Establish seasonal vision with Senior Merchandise Managers, including key stories, product opportunities, assortment guardrails, and expected outcomes. Define product strategy for new stores, remodels, major resets, and other initiatives. Ability to prioritize competing opportunities and initiatives based on enterprise impact, return on investment, cost, timing, and available resources. Makes thoughtful decisions about where to focus, balancing partner needs and creative opportunities with business performance, operational feasibility, and long-term value.
Build and Strengthen Partner Relationships
- Develop trusted relationships across assigned partner organizations and serve as a credible merchandising leader. Listen carefully to partner priorities and translate insights into thoughtful product strategies and opportunities. Confidently present seasonal assortments, major concepts, and custom-product initiatives, connecting merchandise choices to partner mission, guest experience, and business opportunity. Anticipate needs and address opportunities or concerns proactively. Ability to thoughtfully evaluate and prioritize opportunities based on enterprise impact, financial performance, operational feasibility, timing, and available resources. Guides partners toward the ideas with the greatest potential while helping shape, refine, or redirect opportunities to ensure long-term value and success.
Drive Product and Financial Performance
- Maintain a strong understanding of portfolio performance, including cost of goods, inventory productivity, assortment health, and partnership results. Use reporting and trends to identify opportunities, risks, and strategy changes. Partner with Planning, Division Merchandise Managers, and Buyers on productivity and strategic cost opportunities. Approve major concepts and custom-product initiatives, focusing resources where they can have the greatest impact. Lead product strategies that deliver strong cost of goods, healthy margins, meaningful return on investment, and measurable enterprise value. Evaluate opportunities through both a creative and commercial lens. Use performance data to guide investment decisions and prioritize opportunities. Consider the cost of initiatives, including vendor setup, sourcing, product development, inventory productivity, and margin.
Lead and Develop the Merchandising Team
- Lead, coach, and develop