Job Description:
• Lead continuous monitoring of live dealer games, table operations, and devices.
• Develop and implement protocols and advanced fraud detection systems to identify irregular gameplay or suspicious activity.
• Ensure full compliance with all regulations and internal controls.
• Establish KPIs and risk thresholds for actionable alerts.
• Direct investigations into dealer misconduct, player collusion, device manipulation, or system compromise.
• Analyze gameplay logs, video, wagering data, and device telemetry to build case files.
• Collaborate with Security, Compliance, and Technical teams for efficient resolution.
• Prepare detailed incident reports for management and regulators.
• Oversee surveillance and analytical tools for game outcome and equipment integrity.
• Implement rigorous security for gaming equipment (RNGs, shufflers, cameras) against compromise.
• Ensure secure device configurations and maintain strict chain-of-custody protocols.
• Recruit, train, mentor, and manage the Game Integrity Analyst team.
• Conduct ongoing training on fraud detection and investigative best practices.
• Manage all required documentation and reporting for regulators.
• Assist with regulatory and internal audits.
• Use data analytics to proactively identify and strengthen fraud detection.
Requirements:
• Minimum of 5 years of experience in a high-stakes regulated environment, such as casino operations, gaming surveillance, risk management, or compliance.
• At least 2 years of proven experience managing and leading teams within a regulated gaming context.
• In-depth, strong knowledge of traditional table games (e.g., blackjack, roulette, baccarat) and associated gaming procedures.
• Proficiency in fraud detection methods, advanced surveillance techniques, and gaming regulations.
• Demonstrated ability to analyze complex, large datasets and accurately identify irregular patterns.
• Exceptional investigative, problem-solving, and incident reporting skills.
Benefits:
• 24/7 operational coverage
• Flexibility to work evenings, weekends, and holidays