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Front Desk Receptionist
Full Time Gaithersburg, MD, US
2 days ago Requisition ID: 1266
Salary Range: $18.00 To $24.00 Annually
Under the direction of the Office Manager, the Front desk coordinator/Medical receptionist will be a part of a team providing quality care and service to patients, physicians, staff, and visitors. We are looking to hire a Front desk coordinator/Medical Receptionist with excellent organizational and administrative skills. The ideal candidate would exhibit professionalism with excellent communication andinterpersonalskills. Topcandidateswouldworkcomfortablyunderpressurewhilemulti-taskingina fast-paced environment.
Status: FullTime/Non-Exempt
Supervisory Responsibilities: None
Responsibilities:
Greetandattendtopatient needsinpersonandoverthephone.
Professionallyassistdoctors,staff,visitors,andpatients.
Answerallphonecallsinaprofessionalandcourteousmanner.
Performallclericaldutiesinrelationtoprovidingoperationalsupporttotheoffice
PerformalldutieswithinHIPAAregulations.
Maintainconfidentialityofalldoctor,staff,andpatientinformation.
Scheduleappointmentsbetweendoctorsandpatients.
Liaisebetweeninsuranceproviders,patients,andphysicians.
AssistwithCommunityEducationandorMarketingprojectsfortheoffice
ProvidedirectAdministrativeassistancetothePracticeManager
Activelyspeakupandprovidepatientsafetyandpatientexperiencerecommendations
Adheretocompany-widepolicyandprocedures.
Otherdutieswillbeassignedandrequiredasofficewillgrowwithpatientvolume
Travel:As needed to Silver Spring, Oxon Hill and Gaithersburg but home office will be Laurel 85% of the time
Requirements:
1-3years'ExperienceatahealthcarefacilityinaMedicalReceptionistorFrontdesk role preferred.
Workingknowledgeofmedicalterminology,HIPAAregulations,ICDandCPTcoding(highly preferred).
Meticulousattentiontodetailwiththeabilitytomulti-task.
Strongorganizational,administrative,andplanningskills.
Abilitytousediscretionwhileworkingwithsensitiveinformation.
Excellentdocumentation,communication,andITskills.
PassionateaboutthePatientExperience
PhysicalRequirements:
Prolongedperiodsofsittingatadeskandworkingonacomputer.